Senior Account Manager NDS Sales

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Overall Purpose: Manage the relationship with Channel Partners to drive Consumer Door To Door sales and revenue growth through sales advisement, coaching and training.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Sales Advisement: Reviews, analyzes, and tracks sales, customer experience, cancel and churn rates. Collaborates with vendor on the development of improvement plans as needed to drive revenue growth.

• Lead NDS fraud mitigation and investigations by monitoring risks, managing escalations, and coordinating corrective actions to protect customers, revenue, and the AT&T brand.

• Product Expertise: Maintain in-depth knowledge of products and services to communicate value propositions effectively and improve sales techniques through ongoing vendor training.

• Sales Coaching and Training: Oversees training, coaching, development and performance management of AT&T sales processes provided to the vendor.

• Seller Performance Review: Evaluates vendor sales reps to ensure AT&T procedures are followed

Job Contribution: A mid-level sales representative with comprehensive knowledge of sales principles, practices, products, and services. Manages mid-size to large, complex sales with moderate supervision. Responsible for an average quota or territory. Utilizes advanced data analysis, creative problem-solving, and exercises judgment. Leads presentations and mentors less experienced peers. If the sales career path includes multiple positions at the I09 level, the more senior role entails higher sales targets, broader scope, and greater complexity.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of sales related experience.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.