Senior Account Manager (m,f,x)

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Yuho’s Supermarkt brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Job Description

Do you excel in managing high-value partnerships and delivering exceptional business results? Are you passionate about driving strategic growth and mentoring others in a collaborative environment? Join our SMB Account Management Team and take on a leadership role in one of Europe’s fastest-growing companies, shaping how we empower local communities in South Germany.

As a Senior Account Manager, you will lead the strategy and execution for a portfolio of Wolt's most critical restaurant partners. Beyond individual performance, you’ll be a trusted advisor and role model within the team, driving best practices and mentoring junior team members.

In this role, you’ll influence Wolt’s broader strategy by working closely with cross-functional teams, including Marketing, Product, Operations, and Leadership. This position is ideal for someone who enjoys working at a strategic level, building deep relationships, and making a tangible impact.

You’re excited about this opportunity because you will…

• Drive strategy for key restaurant partners: Develop and execute growth plans, leveraging analytics to maximize mutual success.

• Lead and mentor: Act as a trusted advisor to restaurant partners and a mentor to junior Account Managers, fostering their development.

• Analyze complex data to deliver insights: Provide data-driven recommendations to improve partner performance and optimize strategies.

• Champion Wolt’s services and innovations: Drive adoption of new products, features, and campaigns across your portfolio.

• Collaborate at all levels: Work with Senior Leadership and cross-functional teams to align strategies and deliver results.

• Research and innovate: Stay ahead of market trends and propose initiatives to enhance Wolt’s value proposition.

Qualifications

• Fluent in German, conversational in English

• 4+ years of experience in Account Management, Sales, or Consulting, with a track record of managing high-value partnerships

• Exceptional analytical and strategic thinking skills

• Proven ability to mentor and influence others, driving team-wide best practices

• Strong interpersonal skills and the ability to work effectively with cross-functional stakeholders

• Advanced knowledge of analytics tools (Looker, Excel/Google Sheets)

• Deep understanding of Wolt’s business model or experience in the Food and Beverage or Hospitality sectors is a plus

Ready to make an impact? Join us and help shape the future of Wolt in South Germany!

Additional Information

What we offer

• A centrally located office in Munich, next to S-Bahn

• Independent work in a high-trust, dynamic, and diverse team

• A fast-growing tech company with endless learning opportunities and career growth potential

• Competitive salary and benefits, including a discount on Wolt orders

• Modern work equipment and office perks (snacks, fruits, coffee, etc.)

• Flexible working hours, 30 days of paid vacation, and work-from-home days

• Deutschland ticket subsidy and Urban Sports Club membership discount

• Quarterly team events and regular opportunities to visit our Berlin head office