Humana is transforming its marketing organization to better attract and engage members through data-driven, technology-enabled, personalized communications. As Humana’s in-house agency, the Creative and Content team is a dedicated creative collective that supports the business and brand by creating meaning, shaping choice, and inspiring change through brand expression.
As part of the Account team within Marketing’s Creative and Content organization, the Senior Account Manager plays a pivotal role in advancing enterprise creative excellence and driving business value through integrated marketing campaigns. This role leads content and creative strategy across brand systems, translating business objectives and audience insights into compelling campaign strategies that deliver measurable results.
Key Role Functions
Lead the development and execution for a diverse brand portfolio, including acquisition and engagement marketing initiatives across all media channels
Foster strong, cross-functional partnerships with internal agency teams, marketing colleagues, and external agencies
Oversee customer-centric campaign strategies and guide conceptual milestones
Utilize performance marketing expertise and research insights to deliver impactful creative solutions
Leverage business, industry, and competitive knowledge to generate innovative ideas supporting strategic business and marketing growth
Ensure all work aligns with brand and business strategies, maintaining quality and integrity in execution
Collaborate consistently with team members throughout the work process to deliver creative solutions that are on strategy, on time, and within budget
Ensure work aligns with brand and campaign strategy, client objective and help maintain consistency across campaigns, channels and audience touchpoints
Use your skills to make an impact
Required Qualifications
Bachelor’s degree in Marketing, Communications, Advertising or equivalent relevant experience
4+ years of advertising or internal agency experience
Demonstrated ability to generate solutions with measurable results
Experience working in collaborative, hybrid or remote team environments
Capable of presenting to senior leadership and influencing decision makers
Proven experience working in fast-paced, cross-functional and highly matrixed environments
Demonstrated ability to lead enterprise brand development and launches while ensuring consistency, scalability and optimization
Preferred Qualifications
Master's Degree
Familiarity with Agile workflows and team structures
Experience with collaboration and diagramming tools (e.g., Lucid)
Additional Information
Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL.
Periodic in-office work may be required to support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience.
Humana provides reasonable accommodation for qualified individuals with disabilities. Please contact HR4U for assistance.
Hiring Process
As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-16-2026About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- Bachelor's degree in Marketing, Communications, Advertising or equivalent relevant experience
- 4+ years of advertising or internal agency experience
- Demonstrated ability to generate solutions with measurable results
- Experience working in collaborative, hybrid or remote team environments
- Capable of presenting to senior leadership and influencing decision makers
- Proven experience working in fast-paced, cross-functional and highly matrixed environments
- Demonstrated ability to lead enterprise brand development and launches while ensuring consistency, scalability and optimization
- Master's Degree
- Familiarity with Agile workflows and team structures
- Experience with collaboration and diagramming tools (e.g., Lucid)
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
