Who are we
Founded in 2017, Lokalise is a cloud-based translation management system that helps businesses streamline their localization processes. It provides a platform for managing translations of software, websites, mobile apps, and other digital content. Overall, Lokalise helps businesses improve their time-to-market, increase translation quality, and reduce costs associated with localization.
Location
Even though our company operates exclusively on a remote basis, you are required to reside in Europe (DACH region) and have legal work eligibility within the country you will be based.
About
We are looking for a talented and experienced Account Manager to join our team. This team focuses on growing our relationships with existing clients and driving revenue growth through upselling, expansion and cross-selling. As a key member of the team, you will collaborate with the Customer Success and Solutions Architect teams to help clients fully maximize the value of our solutions.
Together, we will strengthen customer satisfaction and loyalty, contributing to the continued success and growth of both our clients and Lokalise.
You Will
- Build and Maintain Relationships: Cultivate and maintain strong, long-lasting relationships with strategic customers and key stakeholders across Germany, Switzerland, and Austria, ensuring their satisfaction and success.
- Drive Business Growth: Identify new business opportunities, generate expansion strategies, and lead negotiations for long-term contracts with a focus on achieving and surpassing sales quotas.
- Customer Development: Monitor and support customer progress towards their goals, identify opportunities for expansion, and proactively address any potential risks to strengthen cooperation.
- Consultative Sales Approach: Provide strategic advice to customers, challenging them to improve their internal processes and achieve better outcomes, ensuring they derive maximum value from our solutions.
- Product Expertise: Develop an in-depth understanding of Lokalise’s product offerings and effectively align this knowledge with customer business goals, demonstrating clear return on investment (ROI).
- Cross-functional Collaboration: Work closely with internal teams, including Customer Success, Product, Finance, and Legal, to ensure customers receive comprehensive support and maximize their use of Lokalise’s solutions. You will report to a Senior Sales Manager in EMEA.
- Escalation Management: Act as the primary contact for resolving any relationship or commercial issues that arise, ensuring quick and effective solutions.
- CRM Management & Reporting: Utilize CRM and other tools to manage your account activities, track performance, and prepare accurate forecasts for renewals and expansion goals.
You Must Have
- Experience: A minimum of 3 years in quota-based account management, particularly in B2B sales of complex SaaS products within the DACH region (Germany, Switzerland, Austria).
- Proven Success: A demonstrated track record of building and nurturing multi-level customer relationships with measurable success in achieving sales targets.
- C-Level Selling: Ability to engage and influence C-level executives, driving strategic conversations and aligning solutions with their business objectives.
- Drive business growth: Strong skills in identifying new business opportunities, with proven experience in contract negotiations and navigating complex legal discussions.
- Organizational & Time Management Skills: Excellent ability to manage time effectively, prioritize tasks, and work collaboratively within a team environment.
- Language Proficiency: Fluency in both German and English, with strong communication and writing skills in both languages.
It will be considered a significant advantage if you bring:
- Technical Knowledge: Familiarity with the technical aspects of SaaS products, enabling you to better align solutions with customer needs.
- Localization Expertise: Proven experience selling localization software solutions. Skilled in addressing the complexities of integration, automation, and multilingual content management.
- Experience in Selling to Enterprise segment: Prior experience working with or selling to large enterprises (over 700 employees) in the DACH region.
Our Benefits
- Competitive salary and employee stock options plan
- Fully remote and flexible working hours
- Co-working budget
- Unlimited vacation policy
- Top-notch tech equipment for your work
- Learning & Development program
- Health insurance
- Wellness benefits
- Mental health support - every employee has access to a dedicated mental health platform
- Great startup atmosphere, team spirit, and team events
#LI-OP1 #LI-Remote
We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.
Top Skills
What We Do
We work towards a world without language barriers ? Lokalise is the category leader for localization. We own the category, and we redefined it as well. We effectively changed the way teams decide and execute localization. Lokalise is the number one choice for any organization going global, and we are also a localization thought leader, pushing for education and quality in all localization aspects.
With us, customers reach a whole new audience of app users, online shoppers, web browsers, and game players by providing local experiences, in their language, no matter where in the world they are. Lokalise is not bound to specific personas. We address the needs of developers, product designers, product managers, go-to-market functions, and even internal resources localization. Our product provides a holistic journey to all localization aspects in a flexible all-in-one solution be it software localization, interpreting, document translation, machine translation, localized pricing, copywriting, local legal adjustments, and literally anything localization-related.
Why Work With Us
Our team operates like a professional sports team. We are not ninjas, rockstars, superheroes, or other solitary spotlight seekers. We are team players who excel at our roles and who challenge each other to accomplish more together than any ninja could on their own. We continuously support each other and live up to our five Lokalise values.
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