Senior Account Manager (CFD Trading)

Posted 2 Hours Ago
Be an Early Applicant
Office, Lilongwe, Central Region, MWI
Hybrid
Senior level
Fintech • Cryptocurrency
The world’s leading social Investment network.
The Role
Manage and grow a portfolio of active CFD trading clients by driving engagement, retention, and acquisition. Serve as primary client contact, provide platform education and non-advisory guidance, coordinate support, gather feedback, and ensure compliance and documentation while executing market development strategies.
Summary Generated by Built In
Description

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for a Client Relationship Manager (CFD Trading) to join our team!

Role Overview

The Senior Account Manager (CFD Trading) is responsible for managing and growing a portfolio of active trading clients by driving engagement, retention, and client acquisition. The role focuses on enhancing client experience, supporting trading activity, and strengthening long-term client relationships while ensuring compliance with regulatory requirements.

This position serves as a key commercial and client-facing role supporting the firm’s growth within the competitive fintech brokerage landscape.

Key Responsibilities

Account Management & Business Development 

  • Develop and implement strategies to grow high-activity CFD trading clients in the Singapore office
  • Drive new client acquisition through targeted marketing campaigns, networking,referrals, industry events  and partnerships.
  • Proactively engage clients to improve retention and trading activity levels.
  • Identify client needs and guide adoption of relevant platform features and products.
  • Drive client activation, deposits, and ongoing trading participation through structured engagement.

Client Experience & Support Coordination

  • Act as the primary point of contact for client engagement, platform usage, and account-related matters
  • Provide platform education and non-advisory product guidance to enhance user experience.
  • Gather client feedback and contribute insights to improve product and service offerings.

Compliance & Risk Awareness

  • Ensure all client interactions comply with internal policies and applicable regulatory requirements.
  • Maintain clear documentation of client communications and engagement activities.
Requirements
  • 3–5 years of experience in fintech brokerage, CFD/FX trading platforms, preferably in Singapore.
  • Proven success in B2C and B2B business development.
  • Self-starter mentality with the ability to work autonomously while building a new market presence.
  • Excellent communication of complex financial concepts, both written and verbal. 
  • Data-driven mindset with ability to interpret client activity metrics
  • Bachelor’s degree in Business, Finance, Economics, or related discipline.

Skills Required

  • 3-5 years of experience in fintech brokerage, CFD/FX trading platforms
  • Experience working in Singapore
  • Proven success in B2C and B2B business development
  • Self-starter mentality with ability to work autonomously and build new market presence
  • Excellent written and verbal communication of complex financial concepts
  • Data-driven mindset with ability to interpret client activity metrics
  • Bachelor's degree in Business, Finance, Economics, or related discipline
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Greater Tel Aviv
2,714 Employees
Year Founded: 2007

What We Do

eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs. Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future. eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.” eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).

Similar Jobs

In-Office
Office, Lilongwe, Central Region, MWI
7898 Employees

ASX Logo ASX

Performance and Strategy Analyst

Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office
Office, Lilongwe, Central Region, MWI
1848 Employees

Centific Logo Centific

AI Data Associate

Artificial Intelligence
In-Office
Office, Lilongwe, Central Region, MWI
2900 Employees

Gradient Labs AI Logo Gradient Labs AI

Enterprise Account Executive

Artificial Intelligence • Software • Automation
Hybrid
Office, Lilongwe, Central Region, MWI
19 Employees
50K-70K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account