Senior Account Manager

Posted 9 Days Ago
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London, Greater London, England
Senior level
News + Entertainment
The Role
The Senior Account Manager will manage Business Education clients, develop proposals, and deliver on strategies and KPIs. Responsibilities include nurturing client relationships, using Salesforce for tracking, and collaborating with internal teams to create impactful solutions. The role requires strong sales skills and an understanding of industry trends.
Summary Generated by Built In

About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity, and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role
As a Senior Account Manager, you will report to the Group Head of Business Education and manage a client and agency patch focused on Business Education clients. This role will see you working collaboratively across various teams within the FT to create compelling proposals and deliver on client strategies, KPIs, and outcomes. You will employ a consultative sales approach to leverage the FT's portfolio in crafting creative and impactful solutions.

Key Responsibilities

  • Construct creative solutions for clients using an insight-led, outcome-based approach, including both display and content executions, across the FT portfolio.
  • Cultivate and nurture strong relationships with clients, media agencies, and business schools.
  • Effectively communicate with stakeholders, both on the phone and face-to-face.
  • Track and manage activity using Salesforce, generating reports to develop strategies and uncover new opportunities.
  • Develop and execute a robust strategy to maximise revenues, focusing on uncovering new business opportunities while driving renewals and growth from existing clients.
  • Collaborate across FT Group products and teams, including FT Live, to curate tailored campaign responses for complex client needs.
  • Stay informed about industry trends and the evolving Business Education sector.

Required Skills and Experience

  • Strong sales skills with a consultative approach and the ability to communicate effectively with clients and teams.
  • Proven ability to work under pressure, manage multiple projects simultaneously, and maintain attention to detail.
  • Demonstrated expertise in managing and growing a client portfolio, identifying areas for improvement, and maximising revenue opportunities.
  • Knowledge of the competitive media landscape and the FT’s unique selling propositions, with an ability to interpret client metrics effectively.
  • Proficiency with tools such as Salesforce, Looker, and Lantern for data-driven decision-making.
  • Exceptional presentation skills, both virtual and in-person.
  • Inquisitive and open-minded attitude, coupled with a drive for continuous learning and professional success.

This role is ideal for a strategic, results-driven individual with a passion for Business Education and the ability to thrive in a collaborative, fast-paced environment.

What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a hybrid working model that promotes flexibility, including remote work options. We will support specific flexibility requests for all roles where feasible.

Accessibility
We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email [email protected] and a member of our team will be happy to help.

#LI-SM1

Top Skills

Lantern
Looker
Salesforce
The Company
HQ: London
2,300 Employees
On-site Workplace
Year Founded: 1888

What We Do

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

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