The Role
This role involves managing and expanding complex client relationships, driving sales for cybersecurity services, and collaborating across teams to meet client needs.
Summary Generated by Built In
We are seeking a highly skilled and motivated Senior Account Manager to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships, within the Technology, Financial Services, Healthcare, Industrials, Energy or Professional Services industries. You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring net new clients and expanding revenue within existing accounts. You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment.
Key Responsibilities
- Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
- Build strong, multi-threaded relationships with executive, business, and technical stakeholders
- Lead strategic account planning and develop multi-quarter growth strategies
- Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
- Act as a customer advocate; resolve issues with urgency and accountability
- Identify and execute cross-sell and upsell opportunities aligned with client goals
- Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
- Maintain accurate forecasts, pipelines, and customer health metrics in CRM
- Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats
Skills, Knowledge and Expertise
- Proven experience in enterprise account management within Cybersecurity services, or Cybersecurity technology
- Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR.
- Proven track record managing complex client portfolios and achieving revenue targets
- Proficiency with Salesforce and analytics dashboards
- Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP)
- Bachelor’s degree and/or certifications (CISSP, CISM) preferred
- Experience working with C-suite stakeholders (CISO, CIO, CFO)
Benefits
- Flexible working
- Financial & Investment
- 401k
- Health Insurance contributions
- Life Assurance
- Maternity & Paternity leave
- Community & Volunteering Programmes
- Employee Referral Program
- Lifestyle & Wellness
- Learning & Development
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
Skills Required
- Proven experience in enterprise account management within Cybersecurity services or Cybersecurity technology
- Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR
- Proven track record managing complex client portfolios and achieving revenue targets
- Proficiency with Salesforce and analytics dashboards
- Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP)
- Bachelor's degree and/or certifications (CISSP, CISM) preferred
- Experience working with C-suite stakeholders (CISO, CIO, CFO)
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The Company
What We Do
NCC Group is a global cyber security and resilience company that helps organizations manage risk, strengthen resilience, and build trust. They provide services in cyber security consulting, managed services, technical assurance, and software escrow.
