Senior Account Executive

Posted 6 Hours Ago
Be an Early Applicant
3 Locations
Remote
159K-227K Annually
Senior level
Digital Media • Information Technology • Productivity • Software
Mural is a collaborative intelligence company powering effective ideation, innovation, alignment, and team building.
The Role
The Senior Account Executive will manage customer relationships, identify growth opportunities, and drive sales within a customer base, using proactive outreach and tailored strategies to enhance engagement and revenue.
Summary Generated by Built In

ABOUT THE TEAM

We are a hard working bunch that are committed to caring, adapt to thrive, and know we will triumph through teamwork.

YOUR MISSION

You'll own a book of business within Mural's self serve customer base, identifying where there's room to grow and converting that potential into revenue. This means staying close to your accounts, understanding how teams are actually using Mural, and finding the right moment to deepen the relationship. Whether that's expanding a team, unlocking a new use case, or moving a customer from self-serve to a more structured partnership.

This is a hunting role. You'll be proactive, comfortable with outbound, and motivated by building pipeline from existing customers rather than waiting for inbound signals.

WHAT YOU'LL DO
  • Identify and research potential land opportunities within our PLG customer base and new logos.

  • Initiate contact with prospects through email, phone calls, networking events, and other channels to establish rapport and create sales opportunities.

  • Understand the unique needs of each prospect and tailor our offerings to meet their specific requirements. Act as a trusted advisor by providing insights and recommendations on collaboration strategies.

  • Cultivate strong relationships with key decision-makers and stakeholders within target organizations. Maintain regular communication to nurture leads and move them through the sales pipeline.

  • Manage and update prospect and client information in our system of record. Monitor the sales pipeline, track progress against targets, and prioritize activities to achieve sales quotas.

WHAT YOU'LL BRING
  • 4+ years of proven experience in a customer-facing role, such as sales development, account development, or account executive

  • Ownership mindset

  • Data driven decision maker. You’re comfortable understanding engagement signals and applying them to your prospecting plan

  • Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers

  • Strong organizational and time management skills, with the ability to prioritize tasks effectively

  • Self-motivated and results-oriented, with a track record of meeting or exceeding targets

  • Collaborative mindset, with the ability to work within a team-oriented environment

  • Familiarity with Salesforce, Zoominfo, Outreach, and Linkedin Sales Navigator

  • Knowledge of visual collaboration software or related technologies is a plus

The base salary + variable pay for this role ranges from $158,620 - $226,600 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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The Company
HQ: San Francisco, CA
650 Employees
Year Founded: 2011

What We Do

Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.

Why Work With Us

Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!

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