Senior Account Executive

Posted 2 Days Ago
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4 Locations
In-Office
Senior level
Artificial Intelligence • Information Technology • Software
The Role
Ciroos is seeking a Senior Account Executive to drive sales in enterprise SaaS, focusing on AI solutions for SREs and IT operations across strategic accounts, with responsibilities including pipeline creation, deal management, and customer relationship building.
Summary Generated by Built In

Job Summary

Ciroos has built an AI SRE Teammate, a multi-agent platform that reduces toil, accelerates root-cause analysis, and scales reliability engineering across modern enterprises. We are seeking a Senior Account Executive with a proven track record selling complex technical platforms into enterprise and strategic accounts. To date, we have organically won customers with strong inbound interest and targeted outbound reach driven by the founding team’s pedigree. Now, it is time to bring your unique sales expertise to win new customers and service demand for thousands of enterprises in need of an AI SRE Teammate in enterprise Site Reliability Engineering (SRE), Platform Engineering, DevOps, IT Operations, and Production Engineering buying centers.

This is a high-ownership, high-impact role where you will run full-cycle sales motions, including prospecting, qualifying, multi-threaded engagement, navigating security and procurement, shaping pilots, and driving expansions. You will work directly with the founders, product leadership, and solutions engineering to win lighthouse customers and accelerate Ciroos’ market presence.

Responsibilities

  • Own pipeline creation and opportunity development within enterprise and strategic accounts.

  • Execute multi-threaded deal cycles across users, buyers, and executive sponsors (VP Eng, CIO, CTO).

  • Lead discovery, value articulation, and ROI framing using Ciroos’ differentiated capabilities

  • Partner with Solutions Architecture to shape high-impact trials and proof-of-value engagements.

  • Navigate enterprise security reviews, privacy assessments, AI questionnaires, InfoSec questionnaires, and architecture deep dives.

  • Work with customers to define success criteria, adoption plans, and rollout patterns.

  • Strategic Account Management: Build long-term relationships with senior engineering and IT leaders.

  • Maintain rigorous account plans with clear engagement strategies, competitive positioning, and growth roadmaps.

  • Keen understanding of customer tech stacks and apply that context to position Ciroos to deliver the most value for customers.

  • Maintain accurate CRM hygiene, forecasts, MEDDIC/MEDDPICC documentation, and pipeline discipline.

  • Collaborate with marketing to optimize demand generation and ABM programs.

  • Influence pricing, packaging, and deal structures.

Qualifications

  • 10+ years of enterprise SaaS sales experience with consistent quota overachievement.

  • Customer obsession with the mindset of a top competitive athlete who plays to win.

  • Strong history selling into enterprise and strategic accounts (Fortune 500 / Global 2000). Must have deep understanding of enterprise procurement, contracting, and vendor onboarding processes.

  • Experience selling technical products (e.g. DevOps, observability, infrastructure automation, AIOps, or related domains) to engineering and IT buying centers.

  • Demonstrated success running complex, multi-stakeholder deals with long sales cycles.

  • Ability to articulate technical value propositions credibly with engineering leaders.

  • Command of sales methodologies such as MEDDPICC.

  • Comfortable operating in early-stage, high-velocity startup environments.

  • Excellent problem-solving and analytical skills to diagnose complex problems systematically.

  • Strong written and verbal communication skills with a collaborative mindset.

  • Intrinsically curious and willingness to thrive in ambiguity.

Bonus Points

  • Prior experience selling enterprise AI solutions.

  • Background in solution engineering or technical sales.

Location

  • New York (preferred) or Chicago or Boston or Atlanta

About Ciroos

Ciroos (pronounced “Sai rose”) is a seed-stage startup founded in February 2025 by a team of experienced executives and distinguished engineers with deep expertise in observability, AI, distributed systems, cloud, cybersecurity, and networking. Our mission is to provide an AI SRE Teammate that empowers SREs to be superheroes. Our AI SRE Teammate is based on a multi-agentic AI platform that uses expert human-like reasoning to decrease toil, investigate incidents faster, and drive autonomous operations for SREs. To date, we have raised $21M in seed funding led by Energy Impact Partners and several prominent angel investors. We are headquartered in Pleasanton, CA with operations in India.

Why Work at Ciroos?

At Ciroos, our mission is to provide an AI SRE Teammate that empowers SREs to be superheroes. We dream big and execute fast. Build. Test. Iterate. All at lightning speed in service of our customers. Tickle your curiosity and shape the future of agentic AI for SREs!

We work hard and play hard. Our “BEST” perks are designed to help you operate at your peak potential in a fun environment:

  • Benefits: Comprehensive medical, vision, and dental benefits. 401k plans and commuter benefits. Free lunches, snacks, and top-of-the-line espressos!

  • Equity: Equity that could change your life, not just look nice on paper. QSBS eligibility for US employees

  • Stewardship: A career-defining, high-impact role with plenty of mentorship opportunities from founders and other coworkers

  • Teamwork: Collaborative coworkers with high IQ and high EQ. No politics. No bureaucracy. No permission-seeking

Ciroos is an equal opportunity employer.

Top Skills

AI
Aiops
DevOps
Infrastructure Automation
Observability
SaaS
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The Company
HQ: Pleasanton, California
20 Employees
Year Founded: 2025

What We Do

Ciroos (pronounced "Sai-rose") offers an AI SRE teammate that empowers site reliability engineers (SREs), DevOps and operations teams to be superheroes. Built from the ground up with the power of multi-agentic AI, Ciroos enables operations teams to reduce toil, investigate incidents, explain anomalies, and drive autonomous operations, across complex multi-domain environments, all while leaving humans in control. Reach out to us at www.ciroos.ai to learn more about what an AI SRE Teammate can do for you.

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