Senior Account Executive

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Job Description:

Job Summary
This position achieves their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. He/She analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests. This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines. He/She meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs.
 

Job Type: Permanent, full time

Schedule: Monday to Friday from 8:30AM to 17PM

Job location: 1221 32ND AVENUE, LACHINE, QC H8T 3H2, Canada

Position level: 014
 

Responsibilities

• Executes on previously signed contracts (e.g., UPS Freight) to introduce new products and services to customers and expand business within customer accounts

• Performs pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls

• Responds to internal sales leads from various sources (e.g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy

• Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer

• Generates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.e., contracted discounts) and renegotiate contracts

• Utilizes Salesforce to document customer information and provide account status to the sales team

• Trains customers on proper packaging techniques to avoid damages

Qualifications

• Bachelor's degree or International equivalent – Required.

• Experience with supply chain concepts - Preferred

• Meets local age and operations requirements to operate a vehicle

• Provides own vehicle for business

• Microsoft Office skills.

• Communication language needs: French 90% / English 10%

• Level of French needed: proficient

Available to apply till Friday, Mai 16th, 2025, at 23:59

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.