At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Account Executive is the first and primary customer point of contact selling into a defined sales territory. As a trusted sales professional, you will collaborate closely with presales and broader teams to deliver a compelling value proposition that highlights the strength of the NiCE portfolio. This role is focused on both expanding into untapped markets and building long-term relationships with customers while helping them transition from competitor solutions. It is a high-growth role with significant impact across the region.
How will you make an impact?
- Be responsible for a national territory of accounts, effectively deploying country and regional resources to maximize business potential.
- Drive revenue growth by engaging with C-level and senior decision-makers, ensuring that quarterly and annual targets are achieved.
- Build trusted relationships with customer executives, developing a deep understanding of their business, technical priorities, and organizational structures.
- Develop and execute sales and account strategies, including strategic account plans and marketing initiatives.
- Partner closely with Solution Engineers, Consulting Professionals, and Technical Service Engineers to deliver value at every stage of the customer journey.
- Design and support roadmaps for large-scale implementations of NiCE systems and services.
- Work with partners and alliances to identify and pursue joint sales opportunities.
- Build and maintain a strong network of internal and external relationships to facilitate collaboration and success.
- Lead sales, presales, engineering, and support efforts within accounts to achieve business goals.
Have you got what it takes?
- 8+ years’ experience in technology sales, ideally selling complex software solutions. Experience in Customer AI, Contact Center (CX), or system integration sales is highly regarded.
- Proven track record of consistently achieving targets and successfully managing large, complex sales cycles.
- Strong ability to build relationships and influence senior stakeholders.
- Commercially astute with strong problem-solving and consultative skills.
You will have an advantage if you also have:
- Experience working with channel partners and large enterprise accounts.
- Self-motivated, collaborative, resilient, and adaptable, with strong attention to detail.
- Excellent written and verbal communication skills, with the ability to adapt your style for different audiences.
- Comfortable working in a fast-paced environment, with curiosity and openness to learning new concepts and strategies.
Requisition ID: 11889
Reporting into: Director, Sales, ANZ
Role Type: Individual Contributor
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 8+ years of experience in technology sales
- Experience selling complex software solutions
- Proven record of consistently achieving sales targets
- Experience managing large, complex sales cycles
- Ability to build relationships with and influence senior stakeholders
- Commercial acumen, problem-solving skills, and consultative selling skills
- Experience in Customer AI, contact center or customer experience, or system integration sales
- Experience working with channel partners and large enterprise accounts
- Strong written and verbal communication skills
- Self-motivated, collaborative, resilient, and adaptable
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
