Senior Account Executive

Posted 11 Days Ago
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Singapore, SGP
In-Office
Senior level
Logistics • Software • Transportation
The Role
Manage and grow client accounts while acquiring new business. Responsibilities include full-cycle sales, prospecting, revenue forecasting, account expansion, client relationship management, cross-selling, stakeholder coordination, CRM and pipeline management, and process improvement. The role requires strong commercial acumen, negotiation, analytical, communication, and organizational skills, with experience in sales or account management.
Summary Generated by Built In

We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.

In this role, you will operate as both a hunter and farmer — responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.

This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.

What You'll Do

    Business Development

  • Identify, prospect, and acquire new clients to expand the company’s customer base

  • Manage the full sales cycle from lead generation to closing

  • Develop and execute strategies to penetrate new accounts and market segments

  • Collaborate with internal teams to develop compelling proposals and solutions

  • Revenue & Performance Management

  • Own revenue targets for both new business and existing accounts

  • Track, analyse, and forecast sales performance and account metrics

  • Use data insights to refine strategies and improve conversion and retention rates

  • Account Growth & Client Management

  • Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers

  • Act as the primary point of contact, ensuring high levels of client satisfaction and retention

  • Proactively identify client needs and recommend tailored solutions to support their evolving business objectives

  • Drive account expansion through cross-sell and upsell opportunities

  • Operational Excellence

  • Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities

  • Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting

  • Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders

  • Continuously identify areas to improve client experience and internal workflows

What We Seek

  • Diploma or Degree in Business Administration or a related field

  • 3–6 years of experience in Sales, Account Management, or a similar client-facing role

  • Proven track record in both new business acquisition and account growth

  • Strong commercial acumen with the ability to identify and close revenue opportunities

  • Experience managing full sales cycles and handling client negotiations

  • Strong analytical skills with proficiency in CRM tools and Excel

  • Highly organised with a structured, process-driven approach to managing pipelines and accounts

  • Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels

  • Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment

  • Preferred

  • Experience in logistics / tech-enabled platforms / marketplaces

  • Exposure to B2B sales environments with mid-to-large clients

  • Ability to mentor junior team members or contribute to process improvements

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Skills Required

  • Diploma or degree in Business Administration or a related field
  • 3-6 years of experience in sales, account management, or a similar client-facing role
  • Proven track record in new business acquisition and account growth
  • Strong commercial acumen and ability to identify and close revenue opportunities
  • Experience managing full sales cycles and client negotiations
  • Strong analytical skills with proficiency in CRM tools and Excel
  • Highly organized and process-driven approach to pipeline and account management
  • Excellent communication and stakeholder management skills
  • Self-driven, resilient, and comfortable in a fast-paced, target-driven environment
  • Experience in logistics, technology-enabled platforms, or marketplaces
  • Exposure to B2B sales with mid-to-large clients
  • Ability to mentor junior team members or contribute to process improvements

Lalamove Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.

  • Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
  • Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
  • Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.

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The Company
HQ: Hong Kong
4,387 Employees
Year Founded: 2013

What We Do

Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.

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