Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
Job Brief
We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.
In this role, you will operate as both a hunter and farmer — responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.
This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.
What You'll Do
Identify, prospect, and acquire new clients to expand the company’s customer base
Manage the full sales cycle from lead generation to closing
Develop and execute strategies to penetrate new accounts and market segments
Collaborate with internal teams to develop compelling proposals and solutions
Own revenue targets for both new business and existing accounts
Track, analyse, and forecast sales performance and account metrics
Use data insights to refine strategies and improve conversion and retention rates
Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers
Act as the primary point of contact, ensuring high levels of client satisfaction and retention
Proactively identify client needs and recommend tailored solutions to support their evolving business objectives
Drive account expansion through cross-sell and upsell opportunities
Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities
Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting
Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders
Continuously identify areas to improve client experience and internal workflows
Business Development
Revenue & Performance Management
Account Growth & Client Management
Operational Excellence
What We Seek
Diploma or Degree in Business Administration or a related field
3–6 years of experience in Sales, Account Management, or a similar client-facing role
Proven track record in both new business acquisition and account growth
Strong commercial acumen with the ability to identify and close revenue opportunities
Experience managing full sales cycles and handling client negotiations
Strong analytical skills with proficiency in CRM tools and Excel
Highly organised with a structured, process-driven approach to managing pipelines and accounts
Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels
Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment
Experience in logistics / tech-enabled platforms / marketplaces
Exposure to B2B sales environments with mid-to-large clients
Ability to mentor junior team members or contribute to process improvements
Preferred
Skills Required
- Diploma or degree in Business Administration or a related field
- 3–6 years of experience in sales, account management, or a similar client-facing role
- Proven track record in new business acquisition and account growth
- Strong commercial acumen and ability to identify and close revenue opportunities
- Experience managing full sales cycles and client negotiations
- Strong analytical skills with proficiency in CRM tools and Excel
- Highly organized and process-driven approach to managing pipelines and accounts
- Excellent communication and stakeholder management skills
- Self-driven, resilient, and comfortable in a fast-paced, target-driven environment
- Experience in logistics, technology-enabled platforms, or marketplaces
- Exposure to B2B sales with mid-to-large clients
- Ability to mentor junior team members or contribute to process improvements
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
