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The Role
Onboard and provide operational support to issuers, acquirers, processors, and network partners; analyze and troubleshoot end-to-end transaction processing and acceptance complaints; coordinate semi-annual release activities; escalate risk and customer-impacting issues. Travel up to 10%.
Summary Generated by Built In
Singapore GEO (92701), Singapore, Singapore,
Senior Account Executive
What You'll Do
Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What we're looking for
Basic Qualifications
Preferred Qualification
Capital One will consider sponsoring a new qualified applicant for employment
authorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
Capital One is committed to diversity in the workplace.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
Senior Account Executive
What You'll Do
Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What we're looking for
- Provides support to acquirers, network to network partners, issuers, and processors, and conducts necessary research.
- Supports participants through the semi-annual release process by managing and coordinating efforts.
- Analyzes end-to-end transaction processing, and troubleshoots issues and acceptance complaints.
- Travels up to 10% of the time as required by the role.
Basic Qualifications
- Bachelor's Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4 years of experience in payments or financial services.
- 2 years of experience in payments or financial services
Preferred Qualification
- Prior experience supporting business development teams and onboarding new franchises.
- Advanced technical aptitude related to payment systems networks, issuers, and processors.
Capital One will consider sponsoring a new qualified applicant for employment
authorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
Capital One is committed to diversity in the workplace.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
Skills Required
- Bachelor's degree in Finance, Business Administration, Information Technology, or Engineering, or 4 years of payments/financial services experience
- 2 years of experience in payments or financial services
- Willingness to travel up to 10% of the time
- Prior experience supporting business development teams and onboarding new franchises
- Advanced technical aptitude related to payment systems networks, issuers, and processors
What the Team is Saying
Ryan Page
Director, Digital Design
Kristen Cornelsen
Software Engineer
Natalia Bachmann
Team Lead
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The Company
What We Do
At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.
Why Work With Us
Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.
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About our Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
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