About Cognigy
Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.
Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.
Why you’ll love working at Cognigy: our promise to you
We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.
We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:
Team, Trust, Transparency, Technology.
Your new role: Senior Account Executive - US
Location: United States (Remote - must be based in the New York or surrounds)
Potential Compensation: $240 000 to $300 000 OTE (50/50 split)
We're looking for an experienced Enterprise Account Executive to join our expanding US Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.
Responsibilities:
- Acquiring new F500 enterprise companies from all industries within the defined US geographic territory
- Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
- Developing, maintaining and reviewing territory plans that outline how you will meet business goals
- Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
- Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
- Coordinating responses to RFPs/RFIs
- Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
- Representing Cognigy at trade fairs or events that are customary in the industry
- Preparing, presenting and conducting demos, presentations and customer meetings
- Using CRM effectively and consistently to track sales cycles/engagement
About you
- You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS or Tech with a focus on F500 enterprises (CCaaS and/or CAI experience is beneficial)
- You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
- You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
- Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
- What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
- You can balance driving a sales cycle independently while leveraging internal resources
- You are comfortable leveraging a partner channel to support the sales process
Growth Potential:
At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.
Life at Cognigy: What we offer you
- We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:
- Attractive and performance-oriented salary
- Medical, Dental, Vision, Life, & Disability insurance
- 401(k)
- Unlimited leave
- Unique opportunity to help build and shape the company, with little hierarchy
- Flexible working options
- Colleague recognition, reward and celebration events
- Global Employee Assistance Program
- ClassPass membership, giving you access to a variety of fitness and wellness experiences
- Ongoing learning and development opportunities, including LinkedIn Learning
- One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
- Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Top Skills
What We Do
As the market leader in conversational AI, we are obsessed with helping the enterprise and its contact center teams deliver fast and frictionless automated services that engage and captivate customers and agents alike. Our comprehensive conversational AI solution Cognigy.AI has the scale and flexibility to offer a fully personalized customer self-service that works uninterrupted 24x7 and in all languages. With Cognigy, the enterprise has all it needs to rapidly create and deploy fully integrated AI voice and chat virtual assistants at scale to support all use cases. With Cognigy you power up your contact center and will exceed your customers’ expectations while driving agent satisfaction and retention.
Transform your service experiences with Cognigy.AI, the leading enterprise conversational AI automation platform which can be seamlessly integrated into any contact center setup and backend system. Turbocharge your contact center and empower your customers to CX excellence with conversational AI.
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. We are trusted by over 500 brands worldwide and together with our loyal customers and partners, we’re helping enterprises to create customer and employee service that is loved by everyone!
For more information and to book a demo visit: www.cognigy.com
We are hiring: https://careers.cognigy.com/
Visit our blog: https://www.cognigy.com/blog
Meet our customers: https://www.cognigy.com/customer-success-stories
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