The Role
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.
The US Crisis & Risk practice is one of the most respected and largest, serving clients on complex crises. The capabilities and diversity of talent have also grown to include former management consultants, lawyers, digital leaders, sector experts, and research and analytics specialists.
We advise leading corporations, governments, and institutions and their senior leaders on a broad range of crises including security risks (e.g., data, cybersecurity, physical), corporate malfeasance, societal matters, litigation, ethics and integrity, product and service risks (e.g., safety, health) and financial.
We are looking for a Senior Account Executive to join the team, ideally an experienced communications practitioner with a crisis communications and issues management background.
While there’s no “typical” day in this role, a Senior Account Executive plays a key role in crisis planning, strategy development, and execution of response. We are looking for a team member who can dynamically and flexibly adjust to new information and other developments. The successful candidate must be comfortable working in a fast-paced environment with a “run to the fire” instinct.
Responsibilities:
- Demonstrate understanding of the digital ecosystem and how various issues can arise, evolve, and escalate. Help translate this into action as needed.
- Contribute to multiple projects simultaneously, working in close collaboration with colleagues and using organizational skills
- Identify and work with media; research, compile, and analyze client media coverage; develop and maintain media contact lists; and pitch stories to targeted media to raise client profiles and shape public and investor perceptions
- Contribute to the creation of communications plans and materials, ensuring quality and consistency with appropriate writing styles
- Maintain an up-to-date understanding of crisis and issues trends and share knowledge with others
- Manage workload to meet deadlines, keep senior project leaders apprised of status, and produce high-quality internal and external communications content
- Plan and facilitate client events
- Participate in new business efforts including research, proposal and pitch preparation
- Provide client service administration support; attend meetings, handle scheduling, logistics, notes and follow up actions
- Supervise staff junior to you by motivating, coaching, and providing feedback
- Build relationships with clients and colleagues at all levels
- Commit to continuous learning through Edelman Learning Institute and other training opportunities
Basic Qualifications:
- Minimum of 2 years’ post-grad professional experience in communications
- Bachelor’s degree in a relevant field (public relations, corporate communications, English, advertising, journalism, business, marketing, political science) or equivalent work experience
Preferred Qualifications:
- Have previous communications agency experience
- Have experience and interest in crisis and issues communications
- Strong understanding of social media and experience deploying digital strategies and tactics for reputation and crisis management
- Understanding of the digital ecosystem and how various issues can arise, evolve, and escalate and be able to help translate into action as needed
- Have a solid grasp of basic public relations tools and how they are used
- Experience in media strategy and message development skills to help execution of planning, messaging, and storytelling on behalf of clients
- Possess solid research, writing, and editing skills, and proficiency with Microsoft Office
- Demonstrate excellent organization skills and attention to detail
- Possess solid time management skills to balance your workload across account teams and able to deliver quality work to deadlines
- Collaborative, curious, and adaptable to change
- Have strong interpersonal and written/verbal communication skills
- Demonstrate strong presentation skills and the ability to ideate on the spot and actively participate in group discussions
- Be results-and-solutions-orientated
- Have a strong work ethic and proactive approach
- Available to travel onsite with regionally headquartered clients (conditions permitting)
- Spanish fluency is a plus
#LI-MB
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.
Edelman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edelman and has not been reviewed or approved by Edelman.
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Healthcare Strength — Benefits are described as comprehensive, with health plans commonly framed as a strong part of the overall package. Mental and physical well-being programs are also emphasized as meaningful support.
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Flexible Benefits — Work flexibility is positioned as a standout, including hybrid routines and a “Work From Anywhere” option for part of the year. Flexible public holidays are also highlighted as adding practical choice to how time is used.
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Retirement Support — Retirement offerings such as a 401(k) match (and pension-style contributions in some markets) are consistently presented as a solid component of total rewards. This tends to improve overall package value even when base pay feels less competitive.
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The Company
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
