Senior Account Executive - Public Sector

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Senior Account Executive is the catalyst behind Genesys’ success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

• Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning

• Support sales through calls and/or web-based presentations to managing product positioning, and strategies

• Increase pipeline through demand generation and targeted campaigns to the new logo accounts

• Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, industry trends

• Articulate Genesys Enterprise based solutions to align with client's requirements

• Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle

• BS or BA degree

• 5+ years of sales experience (Cloud or Saas based software sales a plus)

• Proven ability to manage complex sales cycles, with a track record of successful revenue attainment

• Excellent communication/negotiating/closing skills with customers/prospects

• Aggressive with strong organizational skills and a self-starter

 
Key Responsibilities:

• Deep Understanding of the customer business environment.

• Presents product information to prospects, customers, and partners.

• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.

• Generates short-term results independently.

• Collaboratively strategizes for solving deal-level challenges.

• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors 
• Accurately forecasts quarterly revenue and delivers on that revenue.

Benefits 

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off
• 401(k) matching program
• Adoption Assistance 
• Infertility treatments

See more Genesys benefits information at https://mygenesysbenefits.com/

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.