Senior Account Executive - Customer Base

Reposted Yesterday
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Senior level
Cloud • Fintech • HR Tech
The Role
The role involves developing relationships with existing customers to drive upselling of Workday solutions, performing account planning, and coordinating with internal teams to align strategies for long-term business.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.

About the Role

Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday’s existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic named accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:
•Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
•Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
•Drive strategic add-on and renewal business of Workday solutions within Large Enterprise customers
•Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

About You

Basic Qualifications
•4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
•4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities
•4+ years experience with building relationships with existing customers for add-on or incremental business
•4+ years experience in developing long-term account strategies with existing customers
Other Qualifications
•Experience with managing longer deal cycles beyond 6 months, with large deal sizes
•Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
•Experience leveraging and partnering with internal team members on account strategies
•Excellent verbal and written communication skills

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Skills Required

  • 4+ years of experience selling SaaS/Cloud based ERP/HCM/Financial/Planning/Analytics solutions to C-levels from a field sales position
  • 4+ years experience negotiating deals with C-Suite Executives
  • 4+ years experience with building relationships for add-on business
  • 4+ years experience in developing long-term account strategies

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

Workday Insights

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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