Senior 3DS Support Engineer

Posted 10 Hours Ago
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Ho Chi Minh City, Ho Chi Minh
Senior level
3D Printing
The Role
The Senior 3DS Support Engineer is responsible for installing and maintaining requirements management systems, especially Polarion, and providing support for report generation and usage. The role requires coaching, training, and ensuring optimal system performance, along with managing compliance and continuous improvement efforts.
Summary Generated by Built In

Job Description

Principal Accountabilities: 

  • Install and maintain Polarion, 3DS, Jama, R4J or other requirements management system on the existing infrastructure.
  • Understand business requirements for access to real-time data via Polarion Reports.
  • Design and develop live-page reports in Polarion
  • Pro-active support Engineers with Polarion reports usage, traceability reports, requirements management
  • Coach the reports creation according best practices, tool performance and aSPICE compliant.
  • Offer online training for Engineering staff regarding Polarion configuration & usage.
  • Understand & drive end-to-end architecture for optimal performance of Reports system
  • Be the gatekeeper for required changes in the reports, with respect to corporate compliance to standard.
  • Explore technologies/solutions for continuous improvements; prime Interface communication the vendor
  • Be the main point of contact for Polarion reports and their usage

Key Performance Measures:

  • Tool uptime and performance of the service
  • Scalable architecture of new tool, with a ‘state-of-the-art’ level of security
  • Business needs are properly acknowledged, managed and implemented.
  • Regular training sessions for the new users of the service, and increased number of users of the tool.
  • Ablility and willingness to learn new skills over time which are required for the job
  • Integrate into the existing team and be a team player

Qualifications

Knowledge, Skills and Experience: 

  • Bachelor’s degree in Computer Science, Engineering or related equivalent
  • Proven experience with Polarion usage and configuration
  • Experience SQL and Javascript
  • Bachelor’s degree in Computer Science, Engineering or related equivalent
  • Knowledge of aSPICE & ISO 26262 can represent an advantage
  • Experience or knowledge in the following areas would be advantageous: Driver Assistance Systems, tools and methods for software quality assurance, aSPICE, System test, development of safety critical systems, system or software architecture definition
  • Knowledge or experience with agile frameworks: Scrum, Kanban or XP.
  • Excellent written and verbal communication skills in English.

Qualifications

  • Deep understanding of the state-of-the-art SW development methodologies and best practices;
  • Bachelor or Master degree with relevant background (Computer, IT, Science,…) 
  • Business fluent in English

Additional Information

Key Relationships: 

  • Keep a close contact with the IT and SW development teams
  • Work close with legal department in order to assure the legal compliance related to open source code. 
  • Teamspirit & Teamplayer

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
At Renesas, you can: 

  • Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
  • Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 
  • Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.


Are you ready to own your success and make your mark?

Join Renesas. Let’s Shape the Future together.


Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Top Skills

JavaScript
SQL
The Company
HQ: Toyosu, Tokyo
10,040 Employees
On-site Workplace

What We Do

We're the world's leading semiconductor manufacturer. Our mission is to make our lives easier and a world that's safer, healthier, greener, and smarter.

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