The Role
Prepares and ships laboratory specimens to referral laboratories, completes required paperwork, maintains send-out logs, transfers orders between systems, and follows up on results. Places patient orders through referral laboratory websites, clarifies physician orders, communicates results to medical personnel, coordinates add-on testing, and follows laboratory safety, privacy, security, and compliance procedures.
Summary Generated by Built In
Job Summary & Responsibilities
JOB SUMMARY:
The Send Out Coordinator prepares laboratory specimens for further laboratory analysis and testing by referral laboratories.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
- Specimen preparation and shipment to referral laboratory including generating all paperwork for the appropriate laboratories and tests that are ordered.
- Maintain logs for send out tests and follow up on test results.
- Appropriately transfer orders from LIS system to other systems.
- Navigate multiple referral laboratory internet ordering sites to place patient orders.
- Provides notification of test result information to appropriate medical personnel.
- Interpret physician orders, obtain clarification from physicians or nurses when necessary.
- Collaborate with all departments to ensure add on orders from providers are handled correctly and completely.
- Contributes to a positive work climate and to the team effort of the department and company.
- Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
- Perform all job responsibilities in alignment with the industry’s best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
- Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
- Works with other departments within PathGroup and subsidiaries.
- Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- Other duties as assigned.
EDUCATION & LICENSURE:
- High School Diploma, GED, or equivalent combination of education and experience preferred.
REQUIREMENTS:
- One to two years of prior job-related experience is preferred.
- Exceptional customer / client service skills
- Excellent communication and computer skills
- Strong multitasking and organizational skills with attention to detail
- Ability to prioritize a wide range of requests
- Ability to work independently with minimal supervision
Skills Required
- High school diploma, GED, or equivalent combination of education and experience
- One to two years of prior job-related experience
- Exceptional customer or client service skills
- Excellent communication and computer skills
- Strong multitasking and organizational skills with attention to detail
- Ability to prioritize a wide range of requests
- Ability to work independently with minimal supervision
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The Company
What We Do
PathGroup is an industry-leading provider of comprehensive anatomic, clinical, and molecular pathology services in the United States. It serves as the pathology provider for over 250 hospitals and thousands of physician groups and surgery centers. Physician-led and physician-centered, PathGroup is designed to work seamlessly with medical practices, providing direct consultation and high-quality laboratory testing and results.
