We are looking for an enthusiastic and motivated Seller Operations Graduate to join our growing team at Trendyol in Riyadh.
In this role, you will support our sellers in their daily operations, help improve their performance, and contribute to delivering an excellent marketplace experience. You will work closely with internal teams and sellers to resolve operational challenges, improve processes, and support business growth.
Key Responsibilities
Support sellers in managing their daily marketplace operations and meeting customer expectations.
Communicate regularly with sellers, providing guidance and resolving operational issues.
Monitor seller performance, identify improvement opportunities, and support the achievement of key performance indicators (KPIs).
Assist sellers in understanding marketplace processes, new projects, and operational requirements.
Coordinate with internal teams, including Category Management, Customer Experience, and logistics partners, to resolve seller-related issues.
Support initiatives focused on improving ticket resolution, same-day shipment, and delivery performance.
Analyze operational data to identify trends, challenges, and opportunities for improvement.
Qualifications & Requirements
Recent graduate in Business Administration, Operations Management, Supply Chain, or a related field.
Strong communication and interpersonal skills.
Fluent Arabic and English speaker with the ability to communicate effectively with sellers.
Good analytical skills and the ability to interpret data.
Results-oriented mindset with strong problem-solving abilities.
Adaptable, proactive, and eager to learn in a fast-paced environment.
Ability to collaborate effectively with different teams and stakeholders.
Skills Required
- Recent graduate in Business Administration, Operations Management, Supply Chain, or a related field
- Strong communication and interpersonal skills
- Fluent Arabic and English language skills
- Good analytical skills and ability to interpret data
- Results-oriented mindset and strong problem-solving abilities
- Adaptable, proactive, and eager to learn in a fast-paced environment
- Ability to collaborate effectively with different teams and stakeholders
What We Do
We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.
