Operations Manager, Closet Partner Growth

Sorry, this job was removed at 06:43 p.m. (CST) on Monday, Aug 04, 2025
Be an Early Applicant
Redwood City, CA, USA
In-Office
112K-160K Annually
Consumer Web • eCommerce • Fashion • Retail
Poshmark is a pioneer in social commerce, connecting sellers and shoppers to extend the lifecycle of their items.
The Role

Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.

Job Description:

Poshmark is looking for a strategic Operations Manager to lead the expansion of our Closet Partner network.

In this role, you'll own the strategy and execution for recruiting, onboarding, and scaling a distributed network of sellers who power our growing Consignment business by listing and selling on behalf of others.

You'll collaborate cross-functionally with Product, Marketing, and Community teams to design and execute high-impact acquisition strategies, optimize performance, and create playbooks that fuel Closet Partner success.

What you'll do:

  • Design and own the Closet Partner recruitment funnel with a focus on efficiency and volume

  • Build localized strategies to support targeted activation and engagement efforts

  • Create scalable, repeatable processes for outreach, onboarding, and engagement

  • Collaborate with Marketing and Product to develop core messaging and value proposition for Closet Partner growth

  • Represent the voice of our Closet Partners, surfacing feedback, identifying friction points, and championing improvements across the business

Your First Six Months:

  • Lead Closet Partner recruitment cycle in our first Consignment market

  • Design, test, and iterate on core messaging, tactics, and programming to convert and grow Closet Partners and deliver on business goals

  • Develop playbook and workflows for Closet Partner recruitment as we expand to additional markets 

Your First 12+ Months:

  • Develop replicable and scalable launch strategies and playbooks for Closet Partner growth in additional markets 

  • Partner with cross-functional teams to identify product and business opportunities to accelerate our Closet Partner growth and program success

  • Grow and lead teams to accelerate our Consignment impact across the country

What you bring:

  • 3+ years of experience in operations, supply growth, or marketplace development

  • Experience designing and refining funnel-based growth strategies, including experimentation and optimization

  • Highly analytical and structured thinker (you use data to drive decisions and communicate outcomes)

  • Strong project management skills with a bias for execution and continuous iteration

  • Clear communicator and effective cross-functional collaborator

  • Passion for empowering small sellers and enabling new earning opportunities

  • Willingness to travel (up to 25% of time)
     

Nice to Have:

  • Experience in fashion, social commerce, or working directly with gig/small business sellers

  • Familiarity with CRM tools, marketing automation, or funnel analytics software

  • Comfort navigating ambiguity and working on zero-to-one programs

Salary Range:

$112,200.00 - $159,500.00 Annual

Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

View Poshmark's Job Applicant Privacy Policy here.

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The Company
HQ: Redwood City, CA
850 Employees
Year Founded: 2011

What We Do

Poshmark is a leading social marketplace for new and secondhand style for women, men, kids, pets, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of ecommerce, Poshmark makes buying and selling simple, social, and sustainable. Its community of more than 80 million registered users across the U.S., Canada, Australia, and India, is driving the future of commerce while promoting more sustainable consumption. Read more about Postmark's acquisition by Naver, Korea’s largest internet company, here: https://investors.poshmark.com/news/news-details/2022/Naver-to-Acquire-Poshmark/default.aspx

Why Work With Us

At Poshmark we are a team who Focus on People, Lead with Love, Grow Together & Embrace our Weirdness. We are a community based culture where you feel our core values internally and externally. Join our team and feel good about what you're doing and where you're going.

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