Operations Manager, Closet Partner Growth

Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.

Job Description:

Poshmark is looking for a strategic Operations Manager to lead the expansion of our Closet Partner network.

In this role, you'll own the strategy and execution for recruiting, onboarding, and scaling a distributed network of sellers who power our growing Consignment business by listing and selling on behalf of others.

You'll collaborate cross-functionally with Product, Marketing, and Community teams to design and execute high-impact acquisition strategies, optimize performance, and create playbooks that fuel Closet Partner success.

What you'll do:

• Design and own the Closet Partner recruitment funnel with a focus on efficiency and volume

• Build localized strategies to support targeted activation and engagement efforts

• Create scalable, repeatable processes for outreach, onboarding, and engagement

• Collaborate with Marketing and Product to develop core messaging and value proposition for Closet Partner growth

• Represent the voice of our Closet Partners, surfacing feedback, identifying friction points, and championing improvements across the business

Your First Six Months:

• Lead Closet Partner recruitment cycle in our first Consignment market

• Design, test, and iterate on core messaging, tactics, and programming to convert and grow Closet Partners and deliver on business goals

• Develop playbook and workflows for Closet Partner recruitment as we expand to additional markets 

Your First 12+ Months:

• Develop replicable and scalable launch strategies and playbooks for Closet Partner growth in additional markets 

• Partner with cross-functional teams to identify product and business opportunities to accelerate our Closet Partner growth and program success

• Grow and lead teams to accelerate our Consignment impact across the country

What you bring:

• 3+ years of experience in operations, supply growth, or marketplace development

• Experience designing and refining funnel-based growth strategies, including experimentation and optimization

• Highly analytical and structured thinker (you use data to drive decisions and communicate outcomes)

• Strong project management skills with a bias for execution and continuous iteration

• Clear communicator and effective cross-functional collaborator

• Passion for empowering small sellers and enabling new earning opportunities

• Willingness to travel (up to 25% of time)
   

Nice to Have:

• Experience in fashion, social commerce, or working directly with gig/small business sellers

• Familiarity with CRM tools, marketing automation, or funnel analytics software

• Comfort navigating ambiguity and working on zero-to-one programs

Salary Range:

Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

View Poshmark's Job Applicant Privacy Policy here.