Select Markets Relationship Manager

Posted 5 Days Ago
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Conshohocken, PA, USA
In-Office
Senior level
Fintech • Financial Services
The Role
Manages and grows complex commercial banking relationships within assigned markets. Responsibilities include business development, prospecting, loan origination, relationship expansion, product cross-selling, commercial credit analysis, loan underwriting recommendations, portfolio administration, compliance, renewals, and servicing. Represents the bank in the community, develops referral sources, monitors portfolio quality, and ensures loans and deposits are properly documented and protected. Requires strong commercial lending, credit risk, business development, and communication skills.
Summary Generated by Built In
FIRSTRUST BANK
Recognizes the leader in you
As one of the region’s foremost community banking institutions, we take pride in fostering leadership. 
As a Firstrust employee, your growth is our growth. 
For you, that means great benefits, performance-based pay, a meaningful role, and resources to help your success. 
 
For us, that means employees who offer exemplary customer service with a commitment to our values - honesty, integrity and accountability.

*Hybrid Position*

Develop, expand and retain more complex business banking relationships. Within the Select Markets target market, this role is responsible for Sales, Relationship Management, Cross-sell, and Credit Risk of the most profitable Business Banking clients. Ensure that assigned assets and liabilities are properly accounted for, serviced and protected from loss or impairment in compliance with applicable laws, regulations, bank policies and sound banking practices.

 

JOB DUTIES AND RESPONSIBILITIES:      

  1. Develop new business for Firstrust through prospecting, COI cultivation and deepening relationships with existing customer base. Develop, maintain and expand these relationships by actively selling and promoting banking products to potential and existing customers. The primary focus is to successfully originate new client loans and to retain and organically grow the assigned relationships.
  2. Possesses knowledge of loan, deposit and cash management products in order to suggest products to new customers and cross sell existing customers.
  3. Analyze, structure, recommend and submit loans for approval to appropriate approving authority.
  4. Act as the primary lending officer to a large portfolio of commercial loan and deposit relationships. Partner with Credit Analysts to assist with the administration of this portfolio including delinquency, document follow up, covenant compliance, financial reporting, and renewals. Provide a differentiated, relationship centric experience to your portfolio.
  5. Properly document and close approved loan requests in compliance with applicable laws, regulations, bank policies and sound banking practices.
  6. Represents Firstrust in the Community by actively developing referral sources and centers of influence.
  7. Responsible for hitting goals and meeting expectations as set by the SVP, Director of Business Banking.

 

DECISION MAKING:

Makes decisions to recommend or decline commercial banking loan requests and also recommends appropriate additional product sales to new and existing relationships.  Makes decisions on a daily basis regarding the quality, accuracy and correctness of financial and other business information presented to Firstrust by customers, prospects and others in regard to the underwriting process and the ongoing monitoring of a commercial banking portfolio.

OTHER JOB DUTIES AND RESPONSIBILITIES:

  • Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services.  Directs customers to appropriate person to establish business relationships.
  • Other duties as assigned.

 

PHYSICAL AND SENSORY REQUIREMENTS:

  • Prolonged periods sitting at a desk and working on a computer.
  • Regularly required to drive a motor vehicle, occasional air travel, attending meetings at various venues, including but not limited to customers’ offices and/or properties, restaurants and other meeting locations, and ascend/descend stairs and or ladders occasionally to perform inspections. 
  • The employee may be required to lift files/materials up to 20 pounds to take to various locations. 
  • The incumbent will be expected to operate a computer terminal. 
  • Prolonged periods sitting at a desk and working on a computer

 

POTENITAL ON-THE-JOB-RISKS:

  • None identified.

 

EDUCATION, TRAINING AND EXPERIENCE:

  • Bachelor’s degree in finance, Accounting or Related Field preferred.
  • Participation in a formal credit training program required.
  • Results driven with 5 to 7 years Commercial Banking experience. 
  • Strong business development skills within the framework of carrying a large portfolio of accounts. 
  • Sound knowledge of commercial lending practices, compliance issues, and underwriting skills. 
  • Strong interpersonal skills and good oral and written communication skills
  • Fluency in Mandarin preferred

Firstrust Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender, (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran’s status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.

 

Firstrust Bank is an Equal Opportunity Employer.
If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department [email protected].  Include your full name, best way to reach you, and the accommodation needed to assist with the application process.
Firstrust provides reasonable accommodations so that disabled individuals may participate in the application and selection process.  Please state your reasonable accommodation request for assistance in your message.


Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the email address and phone number supplied.

Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: [email protected] or 215-728-8265.

Skills Required

  • Participation in a formal credit training program
  • 5 to 7 years of commercial banking experience
  • Strong business development skills while managing a large portfolio of accounts
  • Knowledge of commercial lending practices, compliance issues, and underwriting
  • Strong interpersonal, oral, and written communication skills
  • Bachelor's degree in finance, accounting, or a related field
  • Fluency in Mandarin
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The Company
HQ: Conshohocken, PA
402 Employees
Year Founded: 1934

What We Do

Founded 85 years ago, Firstrust’s business is serving the banking needs of our business and retail customers in the Philadelphia region. From large operating companies, real estate developers, manufacturers, and doctors to young families and grandparents – we’re here for them all. Our promise is to empower their success by offering them the most tailored, state-of-the-art banking solutions they can get, along with advice on how to best manage their finances, build their businesses, and overcome financial challenges. The core value of always being there for our customers - especially when they need us most - has made us the largest family-owned commercial bank in our region. And it’s also why thousands of the most successful entrepreneurs, innovators, and leaders come to us FIRST when they need help making their biggest dreams a reality.

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