Our client is located in Pleasant Prairie, WI
Job DescriptionSeeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
Must know AS400, our client is a large manufacturer, top pay is $20-30an hour w2, we do offer benefits as well
These two positions are long term contract roles, with options to hire at a later date.
Working Hours: Monday: 9 AM to 5:30 PM; Thursday and Friday: 7 AM to 3:30 PM; Saturday and Sunday: 12:30 PM to 9 PM.
Available for four weeks of training and orientation, Monday – Friday, 8:30 AM to 5 PM.
POSITION RESPONSIBILITIES
•Create incident tickets and route to appropriate support groups for processing.
•Provide initial support and troubleshooting assistance for hardware and software issues.
•Perform system saves and restores, AS400 IPLs, server reboots and off-site tape storage.
•Generate reports and distribute as needed.
•Set up user accounts, provide security maintenance and administer systems monitoring.
•Participate in disaster recovery and business continuity exercises.
•Help track and deploy IT assets.
•Provide incident and problem management support.
MINIMUM REQUIREMENTS
•High school diploma or equivalent. Bachelor's degree preferred.
•2+ years’ experience in help desk support and data center operations.
•Ability to troubleshoot and analyze issues within AS400, Lotus Notes, Windows network printing, Windows XP and Active Directory.
•Experience with Windows 7, Microsoft Office, VPN and Citrix.
•Solid understanding of basic networking fundamentals.
•Strong communication, customer service and problem-solving skills.
•Ability to work independently with minimal instruction.
•Flexibility to work weekdays, evenings and weekends.
Qualificationsas400, windows,
Additional InformationLawrence E. Harmon
Business Development/Recruiter
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Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Direct Phone: 630-575-3909 |
www.htsconsulting.com
Lets connect on LinkedIn - www.linkedin.com/pub/lawrence-harmon/14/680/a9b/
Skills Required
- High school diploma or equivalent
- Bachelor's degree
- 2+ years experience in help desk support and data center operations
- Ability to troubleshoot and analyze issues within AS400, Lotus Notes, Windows network printing, Windows XP, and Active Directory
- Experience with Windows 7, Microsoft Office, VPN and Citrix
- Solid understanding of basic networking fundamentals
- Strong communication, customer service and problem-solving skills
- Ability to work independently with minimal instruction
- Flexibility to work weekdays, evenings and weekends
What We Do
Hi-Tech Solutions, Inc. specializes in providing quick-turnaround software development and cloud consulting services. As an Amazon Web Services Partner, the company delivers professional cloud development and migration services, automated telephony development, and comprehensive system integration. They utilize expertise in Java, Linux/Unix, and various web technologies to automate manual daily processes and interface with diverse systems, ensuring improved business efficiency and reduced project risks.
