Security Supervisor

Posted 6 Days Ago
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Mayfair, CA, USA
In-Office
Mid level
Travel • Hospitality
The Role
Supervise hotel loss-prevention and security operations to protect guests, staff, and property. Proactively identify and de-escalate incidents, enforce policies, coordinate response to emergencies, lead and train security team, maintain incident documentation, and ensure 24-hour coverage while staying calm under pressure.
Summary Generated by Built In

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

SH Hotels & Resorts, good-natured service means doing whatever it takes to keep our guests happy and feeling a sense of security while they are in our care. And we are on the hunt for a Loss Prevention Supervisor to do just that. Maintaining the safety and security of the hotel’s guests, associates and assets stay at top-of-mind in this critical role. This job is all how about how you react, or just as important, don’t react, in strenuating circumstances. It’s about staying a step (or five) ahead of potential situations, identifying them and managing them with professionalism, reasonable thinking and in accordance with our policies. Inside Tip: If you're an expert at keeping calm during the storm, we'd love to hear from you. About you... Passionate about safety and security with similar work experience. A post-secondary diploma, degree or industry-related certifications would be a plus. Experience in safety and security operations, a team player, detail oriented. Ability to remain calm under pressure Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills Required

  • Experience in safety and security operations
  • Previous similar work experience in loss prevention or hotel security
  • Ability to remain calm under pressure and manage incidents professionally
  • Flexible availability to meet demands of a 24-hour operation, including shifts
  • Team player with strong attention to detail
  • Post-secondary diploma, degree, or industry-related certifications
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The Company
346 Employees

What We Do

SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.

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