Department: Facilities
Reports to: Safety and Security Manager
Status: 100%, Full-Time, Exempt, Regular
Probation: 180 days
Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan
Center’s Mission:
Building a world where LGBT people thrive as healthy, equal, and complete members of society.
DEPARTMENT SUMMARY: The Facilities Department is a team of over 80 employees responsible for the safety, security, maintenance, and cleanliness of the Centers’ ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities, residential facilities, community rooms, theatres, offices, industrial kitchens, and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.
JOB SUMMARY: Reporting directly to the Security & Safety Manager and generally to the Associate Director of Facilities and as part of the Facilities Management Team, the Security Supervisor is responsible for the direct supervision of all Security staff and 24-hour Security operations, at all agency locations, while maintaining a positive and flexible work environment.
ESSENTIAL FUNCTIONS:
50% Security Operations
- Prioritize, respond to, and coordinate all staff, departmental, and agency Security needs.
- Monitor and procure any necessary security equipment and supplies.
- Maintain accurate recordkeeping, using all Security systems reporting and documentation resources, and assist in the development of Security policies, procedures, and forms as necessary.
- Coordinate and monitor contractor site access and maintain compliance with all Building & Safety regulations.
- Be available for on call and/or respond to Center locations 24 hours a day as needed per request of Security Manager.
- Develop and foster positive, productive relationships with the LAPD and BID security agencies.
- Manage reporting, investigation, and follow-up for all accidents and incidents for OSHA, Workers Compensation, and Center Security reporting systems.
5% Other Duties
- Participate in staff meetings, planning, and other types of meetings and events as required and/or needed.
- Support agency goals and initiatives as required.
- Other duties as assigned.
45% Management Responsibilities (Budgetary & Direct Supervisory) (If none, indicate 0%.)
- Recruit, select, develop, mentor, and coach staff as well as inspire and motivate individual and team performance.
- Monitor daily Security operations for large (40 and growing) non-armed, in-house, unionized Security Guard staff.
- Maintain, for all Security staff, accurate personnel records, documenting all disciplinary actions per Center, HR, and Union guidelines, and maintain the day-to-day union relations in a positive and productive manner.
REQUIRED QUALIFICATIONS
- Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people
- A passion for the Center’s work and its mission to make the world a better place for LGBTQ people
- Minimum 3 years’ direct security supervisory experience
- Minimum 5 years’ security experience
- Proficiency with MS Office and the ability to learn new internal systems quickly and pass that knowledge on to Security Supervisor(s) and staff
- Strong organizational, interpersonal, and communication skills with a high level of attention to detail
- Access to reliable transportation, a valid CA Driver License, and the ability to be insured
- Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment
PREFERRED QUALIFICATIONS
- California P.O.S.T. training
- Bilingual skills (English/Spanish fluency)
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.
The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact [email protected].
Skills Required
- Minimum 3 years' direct security supervisory experience
- Minimum 5 years' security experience
- Knowledge of or experience working with the LGBTQ community
- Proficiency with MS Office and ability to learn internal systems
- Strong organizational, interpersonal, and communication skills with high attention to detail
- Access to reliable transportation, valid California Driver License, and ability to be insured
- Demonstrated ability to work effectively with diverse populations in a multicultural environment
- Willingness/ability to be on-call and respond to Center locations 24 hours a day as needed
- Maintain accurate recordkeeping and manage incident reporting and investigations for OSHA and Workers Compensation
- Maintain day-to-day union relations and document disciplinary actions per HR and Union guidelines
- California P.O.S.T. training
- Bilingual skills (English/Spanish fluency)
What We Do
Since 1969 the Los Angeles LGBT Center has cared for, championed and celebrated LGBT individuals and families in Los Angeles and beyond. Today we are the world's largest provider of programs and services for LGBT people. We’re also a fun, inspiring and rewarding place to work, with 500+ staff and hundreds of volunteers united by a common goal to make the world a better place for LGBT people. If you're passionate about caring--and advancing equality--for LGBT people, we invite you to consider joining the organization where you can make the greatest possible impact: the Los Angeles LGBT Center.
