About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the department
The Threat Intelligence team is responsible for helping teams build security intelligence into their products and delivering new, innovative products to our customers. The team fuses threat intelligence from a swath of external sources with intelligence mined from Cloudflare's world class data to provide threat intelligence used across a number of Cloudflare products. The team's core disciplines are data engineering, data science, devops, and security. We use data science and machine learning to process large volumes of data and build intelligence into Cloudflare's products.
Intel team consumes approximately 35 different threat data feeds, runs 5 different machine learning models, and has data integrated into six different products in the Cloudflare portfolio.
What you'll do
Initially this is a very tactical role, focused on supporting Intel Team's day-to-day operations.
Key Responsibilities include;

• Review domain miscategorizations
• Maintain Application classifications
• Review email miscategorizations
• Submit IOCs to data pipeline based on external reports
• Define automations and software requirements for support tooling
• Define processes and procedures to create 24x7 coverage of miscategorizations
• Continually evaluate the quality of threat data feeds, work to maximize value from them, evaluate new potential sources of data
• Research observed IoCs and network behavior patterns and label data
• Work with data scientists to identify security threats and create machine learning models
• Be a team SME and resource for data scientists building security models and application developers building security products
• Become a subject matter expert for internal teams consuming Intel team security and categorization data
• Become the owner for Intel Team's strategy for false positive controls
  • Learn and understand current processes
  • Identify gaps and risk areas
  • Work the data scientists to test remediation strategies
  • Work the engineering teams to implement remediation strategies
• Define and implement metrics for product efficacy
  • Research and plan potential software, data science or machine learning projects to improve false positive and false negative rates
  • Continually monitor data quality and bring data quality issues and proposed solutions to team leadership
• Identify topical areas in cybersecurity where Cloudflare's unique network can be leveraged to improve user security
• Write blog posts and communicate both internally and externally about Intel Team's work
• Execute daily operational tasks and define automations to streamline operational tasks
• Work with team to define technical requirements for security products
  • Research threats, exploits, and TTPs being defended against in products and work with engineers to create products that defend against them

Required Skills & Abilities

• Scripting in Python and Node/Javascript
• Able to use git to create, edit, and review pull requests
• Basic front-end or full-stack development skills preferred but not required
• Knowledge of and passion for cybersecurity
• Knowledge of cyber security industry terms and concepts
  • e.g. MITRE ATT&CK Framework, Lockheed Killchain
  • Ability to learn about security threats and map them to the MITRE ATT&CK framework and Lockheed Killchain
• Strong knowledge of networking and "how the Internet works"
  • DNS, HTTP, TCP/IP, TLS, public key encryption
• Ability to reliably execute several hours a day of operational support tasks
• Ability to communicate to stakeholders and management when priorities change

Compensation
Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $115,000 - $167,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $133,000 - $188,000
• For Bay Area-based hires: Estimated annual salary of $140,000 - $198,000

Locations: Remote US
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.