Security Project Manager

Posted 9 Days Ago
Be an Early Applicant
Syracuse, NY, USA
In-Office
80K-100K Annually
Expert/Leader
Security
The Role
Manage end-to-end commercial and large residential security and fire-system installation projects. Coordinate clients, technicians, subcontractors, schedules, procurement, budgets, and field resources. Conduct job-site visits, oversee safety and quality, troubleshoot IT and network issues, handle escalations, and ensure installations meet codes, regulations, and client requirements. The role is fully onsite in Syracuse with regional travel and occasional extended hours.
Summary Generated by Built In

Location

This position is 100% onsite and reports to our Syracuse office, with regional travel to client job sites.

Job Summary

Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2026 CNY Business of the Year, is seeking a results-driven leader to join our elite team in the Syracuse area! As a Security Project Manager, you will play a critical role in overseeing successful system deployments, managing project scope, and providing excellent service to our high-profile residential, commercial, and enterprise clientele.

You will manage and lead projects involving a variety of advanced security solutions, including but not limited to systems from Motorola, Alarm.com, Kidde, Verkada, DSC, and other industry-leading platforms.

If you are tech-savvy, an exceptional communicator, and an experienced project leader, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range

$80,000 per year – $100,000 per year, based on experience

Responsibilities

  • Oversee end-to-end lifecycle management of commercial and large residential security and fire system installation projects throughout the Syracuse area and surrounding regions
  • Handle advanced service calls and technical escalations, performing basic IT troubleshooting, network configuration, and server replacements when required
  • Serve as the primary point of contact for clients, field technicians, subcontractors, and central management to ensure project goals and deadlines are met
  • Conduct job site visits to monitor progress, enforce safety standards, maintain quality control, and address technical challenges on-site
  • Manage project schedules, material procurement, budgeting, and field resource allocation for maximum efficiency
  • Ensure all installations conform to applicable codes, industry regulations, and client specifications

Basic Qualifications

  • High School Diploma or Equivalent
  • Comfortable working outdoors and on active job sites – occasionally in inclement weather
  • Comfortable navigating construction environments, ladder work areas, and mechanical spaces during site walks
  • Must maintain a clean, professional image with external and internal customers
  • Ability to travel regionally & work extended hours as required to keep projects on schedule
  • Must possess and maintain a clear driver's license and safe driving record
  • Microsoft Office Suite (Outlook, Word, SharePoint) proficiency
  • Successfully clear drug screen and background check to meet industry and security licensing requirements

Preferred Qualifications

  • Bachelor’s Degree, 2-year associate’s degree in a related field, or equivalent military experience
  • 7 to 10+ years of experience in the physical security industry (or similar field) serving as a Technician, Sales Specialist, or Project Manager
  • Hands-on familiarity or design experience with platforms such as Motorola, Alarm.com, Kidde, Verkada, DMP, and DSC systems
  • OSHA certification (OSHA 10/30) and/or NICET Level 1 or higher is a plus
  • Familiarity with Bluebeam is a plus
  • Strong leadership, conflict-resolution, and organizational skills

What awaits you at Eastern Security:

  • Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
  • 4 Weeks of PTO during first full year of employment – including 10 vacation days, 5 sick/safe days, 6 paid holidays and 1 floating holiday
  • Industry-leading pay with bonus opportunities and annual performance reviews
  • Company vehicle, gas card, phone, and laptop
  • Paid on-the-job training and ongoing professional development
  • An open door to management – you are ALWAYS heard and respected!
  • Commitment to maintaining a safe and supportive work environment

Employers Disclaimer:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Skills Required

  • High school diploma or equivalent
  • Comfort working outdoors and on active job sites, including inclement weather
  • Ability to navigate construction environments, ladder work areas, and mechanical spaces
  • Maintain a clean, professional image with external and internal customers
  • Ability to travel regionally and work extended hours as required
  • Valid driver's license and safe driving record
  • Microsoft Office Suite proficiency, including Outlook, Word, and SharePoint
  • Successfully pass a drug screen and background check
  • Bachelor's degree, associate's degree in a related field, or equivalent military experience
  • 7 to 10 or more years of experience in physical security or a similar field
  • Experience as a technician, sales specialist, or project manager
  • Hands-on familiarity or design experience with Motorola, Alarm.com, Kidde, Verkada, DMP, and DSC systems
  • OSHA 10/30 certification and/or NICET Level 1 or higher
  • Familiarity with Bluebeam
  • Strong leadership, conflict-resolution, and organizational skills
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The Company
HQ: Syracuse, NY
355 Employees
Year Founded: 1992

What We Do

Rapid Response Monitoring is a Syracuse, NY headquartered company founded in 1992 as a premier, electronic security monitoring service provider serving a national (and now international) client base that consists of security alarm installers of every type and their customers. The proud recipient of The Monitoring Association's (formerly CSAA) 2016 Central Station of the Year award, Rapid Response has state-of-the-art facilities in Syracuse, NY and Corona, CA that are custom designed and maintained to exceed all industry monitoring standards and ergonomic & workplace standards. Rapid Response’s work areas and on-site training center have been cited as the best in the business, and recently received the Society for Human Resource Management Employer of Distinction Award for Best Work Environment. Rapid was also nominated by the Syracuse CenterState CEO as an Economic Champion for their expansion and development of new local jobs. Rapid Response is committed to continued investment in its people, technology and programs, and its original objective: Serving clients, who want to exceed the expectations of their own customers, grow their businesses, and being the best provider of monitoring services, protecting lives and property, anywhere. Licenses: AL: #440 | AR: #CMPY.0001302 | AZ: #20832 | CA: #ACO 5498 | CA: #ACB 5700 | CT: ELC.0106120 | DE: #02-168 | DE Fire: #CSRSL-0003 | FL #EF0000213 | IL: #127-001246 | MD: #107-904 | MI: 3601205230 | NV: #NV20131073243 | NY: #12000266592 | OK: #648 | OR: #0183 | RI: #5875 | TN: #834 | TX: #B09590 | TX Fire: #ACR-2020 | UT: #4800448-6501 | VA: #11-2850 | WA: #602 323 440

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