Security Program Manager

Posted 11 Days Ago
Be an Early Applicant
Sherbrooke, QC, CAN
In-Office
77K-95K Annually
Senior level
Fintech • Insurance • Financial Services
The Role
Manages the organization’s physical security, vendor security risk, employee security awareness, and compliance activities. Responsibilities include maintaining physical security policies, access control and surveillance oversight, audits, incident investigations, vendor due diligence, security documentation reviews, remediation tracking, contract security clauses, and annual training programs. The role collaborates with Facilities, HR, GTS, Operations, and Legal teams while monitoring compliance with standards and regulations such as GDPR and HIPAA.
Summary Generated by Built In
Job Description

Security Program Manager - Security and Compliance

Salary: $77,000-$95,000


As part of the Security & Compliance Team, the Security Program Manager ensures that Global Excel Management (and affiliates) meets the corporate security objectives and complies with all relevant regulations and standards. Responsibilities include managing the organization’s physical security posture, overseeing the vendor risk management lifecycle and the employees’ Security training. Responsibilities also include the related risk assessments and ongoing monitoring to ensure third-party compliance with security expectations.  


What does your typical day look like?

  • Develop, implement, and maintain physical security policies and procedures;
  • Oversee access control systems, surveillance infrastructure, and incident response protocols;
  • Conduct regular physical security audits and risk assessments across all sites;
  • Coordinate with facilities, HR and GTS teams to manage employee access and visitor protocols;
  • Lead investigations into physical security incidents and recommend corrective actions;
  • Look for vulnerabilities, misconfigurations, or external threats that could impact the organization’s assets or operations;
  • Own the vendor security risk assessment process, including the due diligence review, annual reviews, and offboarding;
  • Evaluate vendor security documentation (SOC reports, ISO certifications, etc.) and identify gaps;
  • Collaborate with Operations, Legal, and GTS to ensure vendor contracts include appropriate security clauses;
  • Maintain the organization's vendor security risk assessment through periodic review to ensure new threats are identified early;
  • Track remediation plans for vendor-related risks and follow up on progress;
  • Develop, maintain, and execute the organization’s annual Security Awareness & Training program and ensure it aligns with business priorities, compliance needs, and emerging threats;
  • Track completion rates and escalate non‑compliance according to policy.

What skills and training do you need? 

  • Post-secondary education in Security Management, Risk Management, or a related field;
  • 5+ years of experience in physical security, vendor risk, or related roles;
  • Certifications such as CPP, PSP, or CRVPM are considered assets;
  • Knowledge of industry standards and regulations, such as GDPR and HIPAA
  • Bilingual (French/English) preferred;
  • Be available to travel within Canada and abroad, if needed;
  • Ability to exercise flexibility, and initiative;
  • Ability to work independently;
  • Exceptional organizational skills
  • Excellent attention to detail;
  • Excellent research skills.

When you apply: 

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.


We offer you

Global Excel offers more than a position!

  • We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefit package;
  • A professional future with opportunities for development, growth, and advancement; 
  • RRSP Match program;
  • Work/life balance, health and wellness initiatives including an excellent EAP program;
  • Employee engagement programs that focus on fitness, food, and fun. 
  •  Windsor, Ontario Candidates: base salary scale ($77,000-$95,000 annually ). Relevant candidate experience considered.
  • Other locations, salary to be discussed based on geographic differential.

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website: 


                                                          

Skills Required

  • Post-secondary education in Security Management, Risk Management, or a related field
  • 5+ years of experience in physical security, vendor risk, or related roles
  • CPP, PSP, or CRVPM certification
  • Knowledge of industry standards and regulations, including GDPR and HIPAA
  • Bilingual French and English language skills
  • Availability to travel within Canada and internationally as needed
  • Ability to work independently and demonstrate flexibility and initiative
  • Exceptional organizational skills
  • Excellent attention to detail
  • Excellent research skills
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The Company
HQ: Sherbrooke
919 Employees
Year Founded: 1996

What We Do

Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually. The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia

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