Security Operations Analyst

Posted Yesterday
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Mississauga, ON
Hybrid
Mid level
Artificial Intelligence • eCommerce • Information Technology • Mobile • Payments • App development • Utilities
Meet KUBRA. We develop software for a better customer experience.
The Role
The Security Operations Analyst monitors and responds to security incidents, maintains the security infrastructure, and collaborates on compliance and risk management.
Summary Generated by Built In
🛡️ KUBRA is Hiring: Security Operations Analyst!

Are you passionate about cybersecurity, data protection, and staying one step ahead of digital threats? At KUBRA, we’re looking for a Security Operations Analyst to join our dynamic and growing team!

In this role, you’ll be the protector of KUBRA’s systems and services — monitoring, investigating, and responding to potential security incidents while keeping our infrastructure strong and our data safe. You’ll work closely with cross-functional teams to ensure compliance, maintain integrity, and champion security best practices across all environments.

From enhancing our security posture to validating the reliability of our systems, you’ll play a vital role in building a culture of continuous improvement and operational excellence.

✨ If you love solving complex challenges, take pride in safeguarding technology, and want to make an impact in a fast-paced environment — this is your opportunity to grow with a company that’s serious about security and innovation!

This is a Hybrid role based in Mississauga, ON

How You’ll Contribute

  • Maintain the security infrastructure (Firewalls, IDS/IPS, AV, SIEM, FIM, servers etc)
  • Perform firewall operational tasks as approved 
  • Monitor systems, software and skills to stay ahead of emerging threats: Lead or participate in security investigations and Assist during Incident Response and Recovery activities.
  • Maintain and enforce KUBRA’s IT management control framework that defines the institution’s overall approach to IT risk and control
  • Participate in on-call rotation to respond, investigate and resolve Security Incidents
  • Track and action alerts to ensure proper response is taken by coordinating the work efforts of internal teams and actions required of external service providers.
  • Apply understanding of environment and operational issues to work with external or internal parties for implementation or optimization of specific SIEM use cases to help improve detection and response.
  • Maintain the vulnerability security digest and provide updates to relevant parties 
  • Monitor threat feeds and provide regular threat intelligence updates.
  • Conduct access control reviews on a case-by-case basis to systems and work with internal and external resources to update user control lists and provide reports.
  • Assist in remediation tasks related to audits/penetration tests.
  • Participate in internal and external table-top exercises related to cybersecurity.
  • Assist in development of process and procedure documents for Security Operations.
  • Evaluate and provide guidance to exemption requests as per corporate policy and standards, to advise of risk involved.

Strengths That Shine in This Role

  • Ability to detail and effectively discriminate relevant logs / security events
  • Ability to handle multiple tasks and projects concurrently
  • Excellent written and verbal communication skills
  • Ability to plan and manage complex security projects, and meet the deadlines
  • Excellent organization, time management and problem-solving skills
  • Ability to handle pressure under minimum or no direct supervision

Skills That Matter in This Role

  • A minimum of 2 years of experience operating and working in a functional SOC environment
  • A minimum of 2 years of experience in a Security Operations role
  • 2+ years of experience in Incident Management and related processes
  • Prior experience with SIEM, EDR, IAM and SOAR
  • Prior experience with Cloud based services (AWS/Azure)
  • Knowledge of PCI, SOC, SOX and other standards
  • Incident Handler certification i.e., E|CIH, GCIH, IHRP, CSIH, CIHE is required
  • Other relevant certifications that are considered an asset include MCSE, CCNA, CCNP, GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
  • Degree or equivalent Experience in Information Security

Why You’ll Love Working Here

  • Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →
  • Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
  • Invest in your future with RRSP matching
  • Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
  • Make a difference with two paid volunteer days to support causes you care about
  • Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
  • Feel appreciated through our employee recognition programs
  • Support your mental health with a free premium Headspace membership
  • Stay refreshed with unlimited access to fully stocked beverage stations
  • Save more with exclusive Perkopolis retail discounts

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
 
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.

Top Skills

Av
AWS
Azure
Fim
Firewalls
Ids/Ips
SIEM

What the Team is Saying

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The Company
HQ: Mississauga, Ontario
600 Employees
Year Founded: 1992

What We Do

KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.

Why Work With Us

At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.

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KUBRA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Company Office Image
HQMississauga, Ontario
Company Office Image
HQTempe, AZ
Coppell, TX
Piscataway, NJ
Learn more

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