How You’ll Contribute
- Maintain the security infrastructure (Firewalls, IDS/IPS, AV, SIEM, FIM, servers etc)
- Perform firewall operational tasks as approved
- Monitor systems, software and skills to stay ahead of emerging threats: Lead or participate in security investigations and Assist during Incident Response and Recovery activities.
- Maintain and enforce KUBRA’s IT management control framework that defines the institution’s overall approach to IT risk and control
- Participate in on-call rotation to respond, investigate and resolve Security Incidents
- Track and action alerts to ensure proper response is taken by coordinating the work efforts of internal teams and actions required of external service providers.
- Apply understanding of environment and operational issues to work with external or internal parties for implementation or optimization of specific SIEM use cases to help improve detection and response.
- Maintain the vulnerability security digest and provide updates to relevant parties
- Monitor threat feeds and provide regular threat intelligence updates.
- Conduct access control reviews on a case-by-case basis to systems and work with internal and external resources to update user control lists and provide reports.
- Assist in remediation tasks related to audits/penetration tests.
- Participate in internal and external table-top exercises related to cybersecurity.
- Assist in development of process and procedure documents for Security Operations.
- Evaluate and provide guidance to exemption requests as per corporate policy and standards, to advise of risk involved.
Strengths That Shine in This Role
- Ability to detail and effectively discriminate relevant logs / security events
- Ability to handle multiple tasks and projects concurrently
- Excellent written and verbal communication skills
- Ability to plan and manage complex security projects, and meet the deadlines
- Excellent organization, time management and problem-solving skills
- Ability to handle pressure under minimum or no direct supervision
Skills That Matter in This Role
- A minimum of 2 years of experience operating and working in a functional SOC environment
- A minimum of 2 years of experience in a Security Operations role
- 2+ years of experience in Incident Management and related processes
- Prior experience with SIEM, EDR, IAM and SOAR
- Prior experience with Cloud based services (AWS/Azure)
- Knowledge of PCI, SOC, SOX and other standards
- Incident Handler certification i.e., E|CIH, GCIH, IHRP, CSIH, CIHE is required
- Other relevant certifications that are considered an asset include MCSE, CCNA, CCNP, GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
- Degree or equivalent Experience in Information Security
Why You’ll Love Working Here
- Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →
- Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
- Invest in your future with RRSP matching
- Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
- Make a difference with two paid volunteer days to support causes you care about
- Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
- Feel appreciated through our employee recognition programs
- Support your mental health with a free premium Headspace membership
- Stay refreshed with unlimited access to fully stocked beverage stations
- Save more with exclusive Perkopolis retail discounts
Top Skills
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
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KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.







