Security Officer

Posted Yesterday
Be an Early Applicant
Neenah, WI, USA
In-Office
Mid level
Healthtech
The Role
Maintains security and safety across healthcare campuses by patrolling, enforcing regulations, responding to emergencies, investigating incidents, de-escalating behavioral situations, supporting disaster response, assisting with hazardous decontamination, and coordinating after-hours facilities calls. Collaborates with law enforcement, emergency services, patient care teams, facilities staff, patients, families, and the public to resolve safety concerns.
Summary Generated by Built In

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  
  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :The Security Officer maintains security and safety of people and property on ThedaCare campuses by patrolling areas on foot or by vehicle, and enforcing ThedaCare and government rules and regulations. Responds to emergencies and emergency codes. Serves as a liaison for the safety department and facilities operations after hours to troubleshoot calls for facilities management. Coordinates after-hours calls with the boiler operator on duty at ThedaCare campuses, where applicable. Works with patient care to create safety plans for team members and patients.

Job Description:

KEY ACCOUNTABILITIES:

1. Follows state laws related to “holds,” and follows law enforcement practices for “forced continuum.” Follows state and federal laws related to MOAB and other disaster training protocols.

2. Develops and supports relationships both internally and externally with law enforcement and emergency services to create an environment of trust and professional respect.

3. Investigates security related incidents timely and accurately, and documents findings on an incident report form using current technology.

4. Demonstrates competence when responding to agitation/violent behavior of an individual requiring verbal de-escalation and/or physical restraint.

5. Opens and coordinates processes with incident command during any disaster or incident that has escalated.

6. Assists emergency room with hazardous decontamination systems.

7. Collaborates with multiple disciplines to effectively and efficiently work with others to provide assistance to patients, families, team members, or general public to achieve desired resolution to problems.

QUALIFICATIONS:

High school diploma or GED

• Three years of security experience preferred

• Eligibility to obtain a Wisconsin Concealed Carry License

American Heart Association Basic Life Support (BLS). Can be obtained during security officer training.  

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance

• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Frequent sitting with movement throughout the facility

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Occasional high noise level in work environment

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

• Occasional contact with aggressive and or combative patients

• Use of computers throughout the work day

• Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Position requires compliance with department specific competencies.

.

Scheduled Weekly Hours:8Scheduled FTE:0.2Location:ThedaCare Regional Medical Center - Neenah - Neenah,WisconsinOvertime Exempt:NoWorker Shift Details:Variable

Skills Required

  • High school diploma or GED
  • Three years of security experience
  • Eligibility to obtain a Wisconsin Concealed Carry License
  • American Heart Association Basic Life Support certification; may be obtained during security officer training
  • Ability to stand, walk, bend, stoop, push, pull, and lift up to 50 pounds without assistance
  • Ability to work in environments with potential exposure to bloodborne pathogens, hazardous materials, communicable diseases, aggressive patients, and other workplace hazards
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The Company
Year Founded: 1909

What We Do

ThedaCare is a nonprofit community health system serving Northeast Wisconsin. It operates seven hospitals, numerous clinics, healthcare providers, doctors, MyThedaCare and related services. Its mission is to improve the health and well-being of the communities it serves, empowering people to live their best lives. The organization emphasizes compassionate, effective, patient-first care, innovative techniques, educational resources and clinical research across the region.

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