The Role
Patrols facility and grounds, monitors surveillance, responds to alarms and incidents, documents reports, enforces safety and parking rules, escorts visitors, collaborates with law enforcement, and secures access points. Provides customer service and maintains attendance and policy compliance.
Summary Generated by Built In
Job Summary
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
Essential Functions
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
Essential Functions
- Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
- Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
- Monitors surveillance cameras and conducts regular inspections of property to identify and address security risks.
- Investigates and documents reports of suspicious activity, safety concerns, and security violations.
- Responds promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
- Secures property by locking doors, windows, and gates after business hours and verifying the security of access points.
- Directs traffic, enforces parking regulations, and assists with crowd control during events or emergencies.
- Collaborates with law enforcement, emergency responders, and facility leadership during security-related situations.
- Completes and maintains accurate incident reports, logs, and documentation related to security activities.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in security, law enforcement, or a related field required
- Strong observational skills and attention to detail to identify potential security risks.
- Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
- Ability to remain calm and take appropriate action in high-pressure situations.
- Knowledge of security practices, procedures, and equipment operation.
- Proficiency in writing clear and accurate incident reports.
- Physical ability to patrol and respond to emergencies across a large facility.
- BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
- IAHSS - Certification As A Security Officer preferred or
- Facility Security Officer Certification preferred
- Alaska: Security Guard license required.
- Arkansas: Private Security Officer (PSO) registration or Commissioned Security Officer (CSO) license required. Arkansas Boiler Operator license required. Successful completion of assigned SAMA course within 30 days of employment required.
- Florida: Valid Florida Class "D" Security Officer license required. Class "G" Statewide Firearm license preferred for armed positions. Successful completion of assigned SAMA course within 30 days of employment required.
- Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) certification required.
- Indiana: Successful completion of assigned SAMA course within 30 days of employment required.
- Mississippi: Successful completion of assigned SAMA course within 30 days of employment required.
- New Mexico: Crisis Prevention Intervention (CPI) certification required. Successful completion of assigned SAMA course within 30 days of employment required.
- North Carolina: Successful completion of assigned SAMA course within 30 days of employment required.
- Oklahoma: Valid Oklahoma unarmed or armed security guard license issued by CLEET required. Successful completion of assigned SAMA course within 30 days of employment required.
- Pennsylvania: Successful completion of assigned SAMA course within 30 days of employment required.
- Texas: Successful completion of assigned SAMA course within 30 days of employment required.
Skills Required
- 0-2 years of experience in security, law enforcement, or related field
- Basic Life Support (BCLS) certification from AHA, ARC, or ASHI
- State-specific security guard/license where applicable (examples: AK Security Guard, FL Class D, OK CLEET license)
- Completion of assigned SAMA course within 30 days of employment (where state-required)
- Crisis Prevention Intervention (CPI) certification (required in specified states)
- Physical ability to patrol and respond across a large facility
- Proficiency in writing clear and accurate incident reports
- Strong observational, communication, and interpersonal skills; ability to remain calm under pressure
- IAHSS Security Officer certification (preferred)
- Facility Security Officer Certification (preferred)
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The Company
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
