Security Officer Wb

Posted 5 Hours Ago
Be an Early Applicant
Wilkes-Barre, PA, USA
In-Office
Mid level
Gaming
The Role
Supervises security officers and valet attendants, protects guests, employees, and company assets, responds to incidents, detains suspected offenders, investigates and documents unusual occurrences, trains staff, and promotes excellent guest service in a casino environment.
Summary Generated by Built In

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Job Duties

Performs all security and transportation duties as needed.  Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents.  Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.  Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management.  Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager.  Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.    Promotes superior guest service

 

Minimum Qualifications

Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

Skills Required

  • Two years of experience as a security officer in a high-volume, complex casino environment, or three years of security or law enforcement experience outside the casino industry.
  • Report writing experience.
  • Above-average interpersonal skills and ability to handle frequent customer contact.
  • Positive attitude, proactive approach, adaptability, and willingness to embrace new methods and challenges.
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The Company
HQ: Uncasville, CT
3,092 Employees

What We Do

Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.

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