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Job Duties
Patrols casino and track areas or is assigned to a designated post. Protects patrons and employees from illegal activity and in times of emergency. Safeguards money and assets transported to and from and within the gaming facility, video facsimile, and cashier/cage departments. Assists in the control and organization of admittance to track operation areas. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a bound book and electronic format. Verifies jackpot payouts in the event of a system outage. Fire command monitoring and reporting. Stands/walks for a long period of time while at post or on patrol. Promotes superior external customer service by exhibiting a professional appearance, attitude, and overall demeanor. Performs other related duties as assigned. Promotes superior guest service.
Minimum Qualifications
Must be able to write detailed reports in a clear and concise manner. Must be able to work various shifts and flexible hours. Must have above average interpersonal skills and experience. Must also have a desire to assist guests and treat all guests in a consistently positive manner. Must be able to work inside and outside year round.
#WeWantYou
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
Skills Required
- Able to write detailed reports clearly and concisely.
- Able to work various shifts and flexible hours.
- Above average interpersonal skills and experience.
- Desire to assist guests and maintain positive guest interactions.
- Able to work both inside and outside year-round.
- Able to stand and walk for long periods while on post or patrol.
What We Do
Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.
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