About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.Four Seasons Resort Palm Beach is seeking a on call Security Officer. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
What you will do
Actively participate in the day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
Have the ability to implement all policies, procedures and instructions regarding security and safety.
The ability to assist in implementing preventive safety and security programs.
The ability to investigate crimes committed against the hotel, guests, and employees.
The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.
Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
The ability to remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
The ability to take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays.
What you bring
- At least 2 years of security detail experience, preferably in a luxury hotel or resort.
- The candidate will have excellent written and verbal communication skills and guest service skills with the ability to interact cordially and communicate with the public.
- Candidates must have the ability to compose accurate records and reports, operate radio, telephone, CCTV camera systems and computer equipment. Must have a flexible schedule and be able to work overnight shifts, weekends and holidays.
- Previous Security experience.
- Excellent personal presentation and interpersonal skills
- CPR and First-Aid certification.
- Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
- Ability to operate all computer equipment necessary to perform the job; knowledge of Opera, Microsoft Office Suite, and HotSOS preferred/is a plus.
- Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
- Ability to lift, carry, and move up to 50 lbs.
Schedule
- Must have a flexible schedule and be able to work overnight shifts, weekends and holidays
What to Expect
Competitive Salary & Wages
Complimentary Employee Benefits
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
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What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
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