Security Officer : On-Call

Posted 2 Days Ago
Be an Early Applicant
Tampa, FL, USA
In-Office
Junior
Food • Gaming • Travel • Hospitality
The Role
Provide visible security presence on the casino and hotel floor, protect patrons and assets, prepare incident reports, assist in emergencies, enforce regulations and company policies, maintain key control, and support guest service.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

  • The Security Officer is responsible for promoting an outgoing, friendly, customer-oriented personality at all times. They will provide basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees, and the company.

    Essential duties include, but are not limited to:

    • Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
    • Conducts themselves in accordance with all Gaming Commission Regulations and company/departmental policies and procedures
    • Communicates and provides directions to our patrons and employees
    • Prepares detailed incident reports in a clear and precise manner
    • Patrols the hotel and casino areas to establish a security presence and reports all unusual situations and/or suspicious persons
    • Assists in the coordination of emergency situations
    • Assists in maintaining proper key control
    • Other duties as assigned

    Qualifications:

    • High school diploma or general education degree (GED) is required
    • 1 year of guest service experience
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
    • Must be computer literate
    • Proficient knowledge of Microsoft Office, Excel, and Word is required
    • Must be able to handle emergency situations calmly
    • Must have a valid motor vehicle license with a good driving record
    • Must be able to complete standard Seminole Tribe of Florida forms and reports
    • Ability to read and understand all Seminole Tribe of Florida policies and procedures
  • Additional Job Description

    Work Environment:

    • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise
    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds
    • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
    • Must be able to wear a radio earphone without any medical limitations

    Native American Preference Policy:

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    Employment Process:

    Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen   

Skills Required

  • High school diploma or GED
  • Minimum 1 year of guest service experience
  • Effective English communication skills
  • Computer literate
  • Proficient knowledge of Microsoft Office, Excel, and Word
  • Ability to handle emergency situations calmly
  • Valid motor vehicle license with a good driving record
  • Ability to complete Seminole Tribe of Florida forms and reports
  • Ability to read and understand Seminole Tribe of Florida policies and procedures
  • Ability to frequently lift and/or move up to 50 pounds
  • Able to wear a radio earphone without medical limitations
  • Successful completion of gaming licensure background checks (credit, criminal, drug screen)

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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