Security Manager

Posted Yesterday
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Chapel Hill, NC, USA
In-Office
Senior level
Hospitality
The Role
Manages daily security department operations for a retirement community, including supervising, recruiting, training, scheduling, and evaluating security staff. Oversees security rounds, alarm response, safety inspections, parking, and identification of repair or maintenance needs. Maintains secure buildings and grounds, supports resident safety, coordinates with Human Resources on employee discipline, and promotes strong member relations and department morale.
Summary Generated by Built In

About The Cedars

The Cedars of Chapel Hill is an upscale retirement community with over 400 Members. We believe team members are our greatest resource and are looking for people who share our commitment to providing quality care for seniors and their families. We deliver high-quality care with a personal touch and encourage our Members to enjoy life to the fullest.

General Summary

The Security Manager is responsible for day-to-day operations of the Security Department. This includes coordinating and managing various security tasks involving security rounds, potential safety and security risks, responding to PERs and all other alarms, parking, monthly safety inspection checks, and insuring that services are provided in an efficient, cost effective and expedient manner. The Security Manager is responsible for maintaining excellent relations with the Members and promoting good department morale.

Position Available: Full-time

Essential Job Duties

  • Manage the performance of all security staff in maintaining security for Members, staff, buildings, equipment, and grounds.
  • Responsible for recruitment of staff, training, scheduling, and evaluating performance all security employees. Partner with Human Resources to discipline staff when necessary.
  • Manager staff to insure scheduled rounds both inside and outside the buildings are made to maintain a secure environment.
  • Respond to all alarms.
  • Report items needing repair, housekeeping or maintenance needs.

Qualifications

  • High school diploma required.
  • Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
  • Minimum experience of five years of security, military, police, emergency services or any combination of with a minimum of three years’ experience as a supervisor.
  • Must possess current and valid driver’s license and personal driving record consistent with the requirements of The Cedars Driver Selection Policy.

Benefits

We believe our employees are the key to our success, and our benefits package reflects that belief. The Cedars offers team members an excellent work environment, paid time off, and competitive wages.

Full-time employee benefits include:

  • Fully paid employee life, disability, medical, vision, and dental insurance
  • 24 days of paid time off
  • 401(k) employer match
  • Employee assistance program
  • Employee referral program
  • Educational assistance
  • Much, much more!

Part-time employees earn paid time off on a prorated basis. All employees are eligible for the 401(k) and employer match if they work 1,000 hours in a year.
Extraordinary Impressions

We strive to show compassion by exercising both empathy and sympathy through all of our customer interactions. We want to grow connections by using resources, knowledge, and compassion to cultivate trusting relationship within a culture of caring to ensure that physical, emotional, spiritual, and psychological needs are met. We work to ensure that our environment is safe, clean, and focused on the customer. We strive to honor our commitment by extending our commitment to our customers beyond departmental expectations by taking an active part in residents’ lives, regardless of the need. We value

communication and strive to communicate with residents and family members clearly, promptly, and accurately. Our hospitality Promises include

· We greet residents warmly, by name and with a smile.

· We treat everyone with courteous respect.

· We strive to anticipate resident’s needs and act accordingly.

· We listen and respond enthusiastically in a timely manner.

· We hold yourself and others accountable.

· We make residents feel important.

· We embrace and value our differences.

· We ask, "Is there anything else I can do for you?"

· We maintain high levels of professionalism, both in conduct and appearance, at all times

· We pay attention to details.

The Cedars of Chapel Hill is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression, proudly embracing diversity in all of its manifestations.

#sponsor

Skills Required

  • High school diploma
  • Ability to understand and follow instructions in English
  • Ability to communicate effectively
  • Ability to perform simple arithmetic
  • At least five years of experience in security, military, police, emergency services, or a combination
  • At least three years of supervisory experience
  • Current and valid driver's license
  • Personal driving record meeting The Cedars Driver Selection Policy
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The Company
31 Employees
Year Founded: 2019

What We Do

Havenwood of Minnetonka is a Minneapolis–St. Paul-area senior living community offering a continuum of rental living and care options for older adults. Residents can choose independent living, assisted living, enhanced assisted living, and memory care, supported by wellness programming, social activities, dining, hospitality, and on-campus access to higher levels of care. The community is managed by LCS, a senior living services provider.

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