Security Manager (South Region)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Security Manager to join our Security team to maintain a safe and secure working environment at our locations in Plano, TX and Boca Raton, FL. This includes protecting all personnel, safeguarding all items in our custody, and controlling access to our facilities. This role is responsible for managing the security workforce; scheduling and overseeing their work; appraising their performance; rewarding and disciplining employees; addressing complaints and resolving problems within the department and outside.

You’ll report to the Head of Physical Security and work from our Plano, TX location. 

Onsite Requirement:

This role requires you to be onsite in the office 5 days per week.

What You’ll Do:

• Support locations in Plano, TX and Boca Raton, FL

• Interview, hire, train and manage the security staff ensuring adherence to Company policies and procedures, overtime requests, and permits & licensing to ensure legal compliance

• Oversee contracted security services and manage vendor performance

• Respond on short notice at any time of the day or night when required

• Maintain surveillance equipment and alarms, including access control systems and video monitoring systems, ensuring that they are operational and functioning as designed

• Maintain physical key control for Operations & Corporate facilities

• Act as a liaison between the Security team and other departments/stakeholders, informing upper management of problems or security issues and communicating with other department supervisors 

• Provide regular feedback to direct reports and conduct regular reviews of the Security Team in accordance with Company policy, fostering a team focused on growth, improvement, efficiency and respect  

• Carry out preliminary investigations into discrepancies at corporate offices and events while maintaining confidentiality and treating others with consideration irrespective of status or position

Who You Are:

• 5+ years of Corporate Security management experience, at least 10 years in the Security field in total 

• Bachelor’s degree in related field or equivalent work experience

• Experience in physical security, access control systems, video systems, guest management, facility key systems, and fire life-safety

• Strong Policy and procedure development required

• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.

• Influential leader who can inspire/motivate others and effectively drive change within the department while forging strong relationships across the larger organization

• Familiarity with standard concepts, practices, and procedures within the Security / Loss Prevention field 

• Experience in physical security, access control systems, video systems, guest management, facility key systems, and fire life-safety

• Superior team management and planning/organizational skills; ability to remain flexible and develop and execute realistic action plans in an evolving environment

Physical Requirements:

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time

• Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery

• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions

• Lifting and Carrying: Ability to lift, carry, and move materials up 50 lbs

• Sitting or Standing: Ability to sit or stand for extended periods of time

• Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity

• Walking: Ability to walk for long periods

Salary Range: 

The salary range for this position is $85,000 - $100,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. 

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.