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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- 4 years of experience in security, law enforcement, or military
- 1 year of investigation experience
Preferred Qualifications
- Bachelor’s degree preferred
- 3 years of healthcare experience preferred
- Professional Certified Investigator (PCI) certification through Advancing Security Worldwide (ASIS)
Education
- High school diploma or equivalent
- MASADA Defensive tactical training within 9 months of employment
Certification Summary
- Valid Georgia driver's license and insurable driving record
- International Association for Healthcare Security and Safety (IAHSS) Supervisor certifications within 1 year of employment
- Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within 3 months of employment
- Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within 6 months of employment
Knowledge, Skills, and Abilities
- Ability to function independently with limited supervision
- In depth analysis and problem-solving skills
- Empathic listening
- Alertness and observation
- Ability to write complete, accurate, and concise incident reports
- Sound judgment and confidentiality in handling of sensitive information
- Remain calm under stress
- Excellent written and oral communication skills
- Organizational skills
- Strong human relations and teamwork skills
- Personal motivation
- Knowledge of Microsoft Word and the use of a personal computer
- Strong investigative skills
- Flexible and responsive
- Discretion and professionalism
- Ability to drive and operate Children’s vehicles
Job Responsibilities
- Responsible for operating and driving Children’s vehicles throughout the organization as needed and to specified vendors or sites based on operational needs.
Investigation and Incident Response
- Conduct thorough investigations into incidents, including theft, assault, vandalism, and other security breaches.
- Respond promptly to security incidents, ensuring evidence is preserved and collected appropriately.
- Interview witnesses, victims, and suspects to gather detailed and accurate information.
- Collaborate with local law enforcement and other agencies as needed.
Report Preparation and Documentation
- Prepare detailed, accurate, and timely reports of investigations, including findings, evidence, and recommendations.
- Maintain comprehensive records of incidents and investigations, ensuring confidentiality and compliance with legal and Children’s Healthcare of Atlanta policies.
Risk Assessment and Prevention
- Analyze incident trends and identify potential security risks.
- Recommend improvements to security policies, procedures, and systems based on investigation findings.
- Conduct regular security audits and inspections to ensure compliance with safety standards.
Training and Collaboration
- Provide training and guidance to security staff on investigation procedures and evidence handling.
- Collaborate with hospital departments to enhance security awareness and protocols.
- Participate in security team meetings and contribute to strategic planning initiatives.
Compliance and Legal Adherence
- Ensure investigations are conducted in accordance with policies, state and federal laws, and regulatory agencies.
- Stay updated on legal requirements and best practices in security and investigation.
Patrol Duties
- Patrol assigned locations on foot or in a vehicle.
- Check and report irregularities related to security & safety, policy compliance, parking concerns, and other relevant issues.
Order, Maintenance, and Enforcement
- Preserve order and enforce organizational regulations and directives pertaining to personnel, visitors, patients, and premises.
Incident Management
- Protect evidence or the scene of incidents during accidents, emergencies, or security investigations.
- Act as the first responder to incidents such as fire, medical emergencies, security threats, disaster, and other emergencies.
Crisis Response
- Respond to and intervene in high stress situations such as assistance calls from officers/medical staff, patient elopements, physical assaults, behavioral health de-escalations, and abductions.
As essential function of the job, must be able to successfully pass an annual physical assessment
- Run/walk 1320 feet (1 lap around track equivalent) in 4 minutes
- Pick up 50lb from squat position
- Push/pull 100lbs for 60 feet
- Climb 8 flights (4 floors) of stairs while carrying a fire extinguisher in 90 seconds
- Kneel/squat for 30 seconds consecutively
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
Job Family
Skills Required
- Four years of experience in security, law enforcement, or military
- One year of investigation experience
- High school diploma or equivalent
- Valid Georgia driver's license and insurable driving record
- Ability to drive and operate Children's vehicles
- MASADA Defensive tactical training within nine months of employment
- IAHSS Supervisor certification within one year of employment
- Heartsaver or Basic Life Support certification from the American Heart Association within three months of employment
- Marcus Crisis Prevention Program Tier 5 or equivalent within six months of employment
- Ability to pass the annual physical assessment
- Bachelor's degree
- Three years of healthcare experience
- Professional Certified Investigator certification through ASIS
Children's Healthcare Of Atlanta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
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Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
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Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.
Children's Healthcare Of Atlanta Insights
What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
