Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Role SummaryYou will lead high-impact incidents and investigations, drive continuous improvements in defense, detection and response capabilities, and help scale security operations through automation and intelligent workflows.
Operating within a 24/7 global environment (follow the sun model), you will own the full incident lifecycle end-to-end - from detection and triage through containment, eradication, and recovery - while partnering cross-functionally to strengthen Joybuy's overall security posture. A key aspect of this role is leveraging automation and AI-driven approaches to improve detection fidelity, accelerate investigations, and reduce response times. You will help shape how modern tooling and data are applied to stay ahead of evolving adversary tactics.
This role is ideal for someone who thrives in high-tempo environments, brings strong Digital Forensics and Incident Response (DFIR) expertise, and is equally passionate about operational excellence and building scalable detection and response systems and workflows.
Minimum qualifications- Strong experience in security incident response and investigations in cloud-first environments
- Hands-on experience with SIEM, EDR, and/or detection engineering
- Experience with cloud platforms (AWS & GCP)
- Familiarity with threat intelligence and adversary tactics (e.g., MITRE ATT&CK)
- Experience building or working with automation (e.g., Python, scripting, SOAR platforms)
- Ability to operate effectively during high-severity incidents
- Excellent written communication skills with a passion for clear, actionable documentation
- Growth mindset with a proactive approach to identifying and mitigating security risks
- Certifications in offensive security, security engineering, cyber defense, or cloud platforms
- Demonstrable experience building and deploying agentic AI workflows to support detection, response, and remediation
- Experience in security competitions, Capture the Flags (CTFs) or testing platforms such as Hack The Box, TryHackMe, Overthewire, JD SRC
- Lead and coordinate end-to-end incident response for high-severity security events within a 24/7 global on-call model, with this role operating during EMEA business hours
- Prepare clear executive communications that keep stakeholders informed during incidents
- Investigate complex security incidents across cloud environments, applying strong DFIR methodologies
- Build and enhance automation and AI-assisted workflows to improve triage, investigation speed, and response consistency
- Partner with Threat Intelligence to contextualize threats and improve detection coverage
- Conduct root cause analysis (RCA) and lead post-incident reviews to drive continuous improvement and risk reduction
- Develop and maintain runbooks, playbooks, and operational documentation
- Mentor other engineers and help elevate the team’s overall incident response maturity
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Strong experience in security incident response and investigations in cloud-first environments
- Hands-on experience with SIEM, EDR, and/or detection engineering
- Experience with AWS and GCP cloud platforms
- Familiarity with threat intelligence and adversary tactics, such as MITRE ATT&CK
- Experience building or working with automation, including Python, scripting, or SOAR platforms
- Ability to operate effectively during high-severity incidents
- Excellent written communication skills and clear, actionable documentation practices
- Proactive approach to identifying and mitigating security risks
- Certifications in offensive security, security engineering, cyber defense, or cloud platforms
- Experience building and deploying agentic AI workflows for detection, response, and remediation
- Experience with security competitions, CTFs, or platforms such as Hack The Box, TryHackMe, OverTheWire, or JD SRC
JD.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JD.com and has not been reviewed or approved by JD.com.
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Fair & Transparent Compensation — Base pay is often described as acceptable or good relative to specific roles and regions, with some employees noting competitive compensation at mid-to-senior levels. Feedback suggests overall pay is viewed as fair in context, though not exceptional.
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Healthcare Strength — Benefits packages commonly include core medical and insurance coverage, with supplementary medical and accident insurance reported in China and comprehensive health offerings in U.S. roles. Feedback suggests these healthcare provisions bolster the total compensation value.
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Wellbeing & Lifestyle Benefits — Offerings such as meal support, employee relief funds, mental-health resources, and health checks are highlighted in multiple locations. Feedback suggests these programs provide practical support that enhances perceived overall benefits.
JD.com Insights
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
