Highly certified architect with deep cross-vendor domain knowledge, able to work externally with partners, vendors and end customers to develop complex and bespoke technology solutions
Responsibilities:Helps define appropriate multi-technology solutions to meet customer needs by engaging with end users and resellers
Responsible for project management of internal and external (vendor and partner) resources in delivering complex, multi vendor technical solutions to end users
Some support of internal and external sales teams to deliver technical quotes in line with defined service level agreements (SLA’s)
Develop and manage customer relationships with appropriate contacts.
Co-own and project manage the technical elements of sales opportunities to successful closure
Conduct customer site visits (reseller and end user)
Deliver sales and technical enablement training internally to TD SYNNEX sales teams or externally to the reseller base (not a core competency)
Respond to queries or customer care issues in a timely manner
Communicate product and technology information to the relevant audience
Deal with daily product/solution enquiries from internal/external sales and resellers (not a core competency)
Utilise the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
Maintain technical accreditation and develop wider industry knowledge to a highly competent level (applicable to all technical roles)
Knowledge Skills and Experience
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio
Experience of SAP R3, Compass and Business Warehouse is desirable
Previous experience of E-business systems.
Excellent written and oral communication skills.
Strong attention to detail, priority management and planning skills.
IT industry knowledge – Channel, Vendors, Competition and End User.
Existing wide knowledge of product and technology portfolios as relevant to the business unit
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Skills Required
- Highly certified architect with deep cross-vendor technology knowledge
- Experience developing complex, bespoke, multi-technology solutions
- Experience working with end users, resellers, vendors, and partners
- Project management experience for internal and external technical resources
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Visio
- Previous experience with E-business systems
- Excellent written and oral communication skills
- Strong attention to detail, priority management, and planning skills
- IT industry knowledge covering channels, vendors, competition, and end users
- Broad knowledge of relevant product and technology portfolios
- Experience with SAP R3, Compass, and Business Warehouse
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
