Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Provide subject matter expertise and technical support on remediation, cloud security, governance, compliance, and core infrastructure systems.
Assist customers with strategies, use of platforms, technical and compliance analysis, and implementing automation.
Develop and deliver governance models, security frameworks, compliance reporting, and security assessments.
Collaborate with internal sales and technical teams to support the solution sales cycle, qualify opportunities, and ensure successful solution delivery.
Identify customer needs and requirements, recommend appropriate solutions, and proactively identify areas for improvement.
Execute consulting projects by creating and completing deliverables, ensuring client needs and practice obligations are met.
Develop and deliver training content, curricula, and workforce development programs, including in-person and remote sessions.
Participate in customer and internal meetings, providing technical guidance and facilitating discussions.
Stay educated on new product technologies, industry trends, and emerging capabilities within the practice.
Develop and optimize cross practice capabilities, collaborate with peer practice leaders, and mentor other consultants.
Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
Negotiation: Can take ownership of complex negotiations, collaborate with others, and drive consensus.
Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence.
Business Development: Can take ownership of significant business initiatives, collaborate with various stakeholders, and drive business results.
Emotional Intelligence: Can use emotional information to guide thinking and behavior, manage and/or adjust emotions to adapt to environments or achieve one’s goal(s), and help others do the same.
Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.
Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion.
Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.
Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles.
Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving.
Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution.
Skill Level Requirements
Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate
Proficiency in implementing and managing cloud security frameworks, compliance standards, and governance models - Intermediate
Ability to understand and articulate various security technologies, including firewalls, endpoint protection, email security, and identity management, to identify and address customer security challenges - Intermediate
Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
Proficiency in implementing and managing DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate
Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making - Intermediate
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Intermediate
Proficiency in configuring and supporting operating systems, database platforms, web technologies, secure network setups (VPN configuration), and the ability to recommend new network solutions based on industry trends and best practices. - Intermediate
Practical experience with Security Awareness Training (SAT) platforms like Immersive Labs, KnowBe4, and Ninjio. - Intermediate
Working knowledge and skills with Learning Management Systems such as Docebo, Moodle, SuccessFactors, LearnWorlds, and Blackboard. - Intermediate
Other Requirements
Completed Bachelor’s Degree or relevant work experience required
5+ years of experience working with large organizations on security engineering projects
Ability to travel to SHI, Partner, and Customer Events
Advanced industry certifications preferred
The estimated annual pay range for this position is $90,000 - $135,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Top Skills
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
