Securities Services Specialist

Management Level

***MUST BE LOCATED NEAR MENDOTA HEIGHTS, MN
***Temporary Assignment: 3 months--may end sooner or extend

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., and Astrella Private Company Solutions, Inc. Learn more at: www.equiniti.com/us

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

This Securities Services Specialist is within Equiniti Trust Company, LLC – Shareowner Services.  Equiniti Trust Company, LLC provides stock transfer services for over 600 corporate clients with over 4,500,000 shareholders. The selected candidate will perform a variety of operational tasks for simple or routine securities or cash related transactions and processes.  We are seeking passionate and engaged individuals who take pride in their work, inspired, and motivated by their role in protecting and enhancing our client’s financial well-being.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

• Transaction processing
• Resolving complex customer issues, balancing accounts, and verifying accuracy of the transactions processed
• Performs a variety of operational tasks for complex securities or cash related transactions that require extensive knowledge of unit functions and systems
• Researching inquiries
• Resolving customer complaints
• Reviewing time sensitive and/or complex documents
• Creating or revising departmental procedures
• Coordinates situations involving multiple department
• May provide department level reporting using multiple source 
• May provide training or work direction to junior level staff
• Provides back-up to other desks
• May have extensive customer contact
• Works under minimal supervision
• Overtime may be required due to peak volumes during certain times of the month. 

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

• High School Diploma or equivalent
• 3+ years in one or a combination of the following: transfer agent experience, financial services, accounting, business processing, analytical, or operations.
• Previous reconciling/balancing experience.
• Experience in an operational environment.
• Prior Transfer Agent or Securities Industry experience.
• Ability to multitask and meet deadlines while working in a fast paced, high-volume environment.
• Strong attention to detail and accuracy skills.
• Intermediate Microsoft Office skills.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment.

Compensation:

• $17.00 - $19.00 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.