Join J.P. Morgan Securities Services as Vice President, Securities Services Operations Transformation Test Manager. In this pivotal role, you will drive strategic testing transformation initiatives across the Securities Services line of business (LOB), collaborating with global teams to modernize testing practices through automation, AI, and advanced analytics. You will lead change management, process standardization, and innovation efforts, ensuring alignment with organizational objectives and delivering measurable impact.
Job Responsibilities
- Develop and execute a vision and roadmap for transforming testing practices, focusing on automation, AI, and advanced analytics.
- Identify and implement new tools, technologies, and methodologies to enhance testing efficiency, coverage, and quality.
- Lead change initiatives, upskill teams, and foster a culture of innovation and continuous improvement.
- Establish standardized, scalable testing processes and best practices across products and regions.
- Communicate transformation goals, progress, and outcomes to senior management and stakeholders, ensuring alignment and buy-in.
- Define and track KPIs to measure the impact of transformation initiatives on quality, speed, and cost.
- Collaborate closely with business, technology, and operations teams to ensure testing transformation supports broader organizational objectives.
- Create detailed test plans aligned with business objectives, ensuring optimal resource allocation and risk mitigation.
- Champion the adoption and optimization of automation tools and emerging technologies (including AI), driving efficiency, accuracy, and scalability in testing processes.
- Lead, mentor, and develop a diverse global testing team, promoting collaboration, high performance, and a positive culture.
- Manage testing budgets and resources efficiently, ensuring alignment with organizational priorities and maximizing value.
Required Qualifications, Capabilities, and Skills
- Articulate and drive a strategic vision for testing transformation.
- Demonstrate extensive experience in functional and regression testing within the financial services industry, ideally with exposure to Global Custody, ETFs, Trade Processing, Payments, Lending, Direct Custody, Asset Servicing, and Tax Services.
- Apply proficiency in Agile methodologies and adapt to evolving project management frameworks, ensuring efficient and effective execution.
- Gather requirements, document user stories, and execute test scripts to meet complex project goals.
- Leverage automation tools such as UI Path and other RPA solutions to enhance efficiency, accuracy, and scalability.
- Utilize advanced skills in data analytics and visualization tools (Tableau, Alteryx, QlikView) for creating actionable reports and dashboards.
- Communicate effectively with excellent verbal and written skills; conduct stakeholder forums, provide clear updates, and foster transparency and collaboration.
- Coordinate tasks, resources, and timelines; apply project management tools and techniques.
- Lead, mentor, and develop diverse teams, promoting high performance, collaboration, and a positive culture.
- Hold a bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Preferred Qualifications, Capabilities, and Skills
- Demonstrate work experience in Capital Markets or Securities Services Business.
- Possess Project / Agile methodology qualification.
- Manage teams and address people concerns effectively.
- Apply familiarity with AI-driven testing solutions and emerging technologies to drive innovation and transformation in testing practices.
- Design visually impactful presentations using tools such as PowerPoint, Tableau, and other visualization platforms.
- Hold a preferred AI testing certification.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Develop and drive strategic vision for testing transformation
- Extensive experience in functional and regression testing in financial services (Global Custody, ETFs, Trade Processing, Payments, Lending, Asset Servicing, Tax Services)
- Proficiency in Agile methodologies and adaptable project management frameworks
- Gather requirements, document user stories, and execute test scripts
- Experience leveraging automation tools such as UiPath and other RPA solutions
- Advanced skills in data analytics and visualization tools (Tableau, Alteryx, QlikView)
- Strong verbal and written communication; stakeholder engagement and reporting
- Project coordination skills: manage tasks, resources, timelines using PM tools
- Experience leading, mentoring, and developing diverse global teams
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- Create detailed test plans aligned with business objectives and risk mitigation
- Experience in Capital Markets or Securities Services business
- Project or Agile methodology certification
- Familiarity with AI-driven testing solutions and emerging testing technologies
- Ability to design presentation materials and visualizations (PowerPoint, Tableau)
- Preferred AI testing certification
- Experience managing team people concerns and organizational change
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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