Securities Services – Offshore Trustee Relationship Manager (Product) – Vice President
Join our Japan Securities Services Product team as a Vice President. This role is a hybrid across Product and relationship management with offshore trustee partners (the role sits under Product). You will help deliver scalable offshore fund solutions for Japan clients, strengthen the client experience, and make complex, multi-step activities easy to plan and run.
You will work closely with Client Service Managers and partners across Operations, Product, Sales, Legal/Compliance, and Technology in Japan and globally.
Job Responsibilities
- Own service outcomes related to solutions delivered in partnership with offshore trustees selected by Japan Securities Services clients.
- Build strong working relationships with offshore trustees and internal stakeholders; understand what matters most to trustees and to our clients.
- Lead governance routines (including in-person meetings) to track actions, share updates, and support ongoing satisfaction.
- Maintain accurate trustee relationship profiles and service documentation; complete periodic relationship reviews.
- Work with offshore trustees and internal teams to design solutions that meet evolving needs.
- Partner with adjacent Product teams and local/regional colleagues to drive synergies and improve operating efficiencies.
- Collaborate across Client Service, Operations, Product, Sales, and Technology (locally and globally) to deliver consistent, high-quality outcomes.
- Build influence with key partners across a wide range of functions.
Required qualifications, capabilities, and skills
- Significant experience in Financial Services, ideally in Securities Services / custody / fund services, with proven experience in a senior role in Client Service, Implementation, Project Management, Product Development, or Operations.
- Experience in custody, trust banking, or securities services, with understanding of the Japanese market.
- Strong stakeholder management skills and the ability to work across functions and regions.
- Fluent Japanese and proficient English (written and spoken).
- Strong leadership, communication, and interpersonal skills.
- Strong prioritization skills and ability to manage multiple workstreams with limited supervision.
Preferred qualifications, capabilities, and skills
- Expertise in offshore trust structures and related industry practices impacting Japan clients.
- Willingness to learn the products and processes offered by Securities Services.
Skills Required
- Significant experience in Financial Services, ideally Securities Services / custody / fund services; proven senior role experience in Client Service, Implementation, Project Management, Product Development, or Operations.
- Experience in custody, trust banking, or securities services with understanding of the Japanese market.
- Strong stakeholder management skills and ability to work across functions and regions.
- Fluent Japanese and proficient English (written and spoken).
- Strong leadership, communication, and interpersonal skills.
- Strong prioritization skills and ability to manage multiple workstreams with limited supervision.
- Expertise in offshore trust structures and related industry practices impacting Japan clients.
- Willingness to learn the products and processes offered by Securities Services.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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