Sector Lead, Insights Consulting

Posted Yesterday
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Frankfurt am Main, Hessen, DEU
Hybrid
Senior level
Big Data • Digital Media • Marketing Tech • Social Media • Analytics • Business Intelligence
The Role
Leads sector growth, client retention, strategic communications consulting, and business development for key accounts. Provides data-driven communications measurement insights, manages senior client relationships, and coaches a consulting team. The role drives account expansion, client satisfaction, service quality, innovation, and collaboration across domestic and global stakeholders.
Summary Generated by Built In
 
 
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 
 
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 
 
Empower your impact at Cision. Be seen, be understood, be you. 

The role

As Sector Lead, Insights Consulting, you will report to the Regional Head of Insights Consulting and be responsible for the success, growth and retention of our strategic clients within your assigned sector across the region.

You will provide strategic leadership for the sector, taking direct responsibility for key accounts while supporting Client Leaders in managing and developing medium-sized and smaller accounts. You will play a key role in driving client satisfaction, business growth and team performance.

Acting as a senior research strategist and thought leader in communications and marketing measurement, you will help clients understand the value of their measures through data-driven insights and strategic advice

Alongside your client responsibilities, you will lead, coach and develop a team of senior professionals, ensuring the delivery of high-quality insights and consulting services that meet the needs of both domestic and global clients.

Duties and responsibilities

The role includes, but is not limited to, the following responsibilities:

  • Drive sector growth and client retention: Develop and implement strategies to grow client relationships, strengthen retention and identify opportunities for account development within your sector.
  • Lead and develop the team: Manage, coach and mentor a team of Senior Insights Consultants and Insights Consultants, supporting their professional development and overall performance.
  • Provide strategic client leadership: Lead key accounts and support Client Leaders in developing and delivering effective strategies for medium-sized and smaller clients.
  • Support business development: Act as a senior communications and marketing research strategist and thought leader, contributing to new business opportunities, client pitches and upselling initiatives.
  • Collaborate across teams: Work closely with internal stakeholders to ensure the consistent delivery of high-quality products and services that meet client needs.
  • Drive innovation: Identify opportunities to improve our products and services, champion new approaches and support the adoption of innovative solutions across your sector.

Essential skills and experience

  • A bachelor's degree or equivalent relevant professional experience.
  • Fluency in both English and German, with excellent verbal and written communication skills in both languages.
  • At least 5 years' experience in driving strategic customer growth, retention and account development.
  • 2–3 years' experience managing client relationships and leading or developing small teams.
  • Strong strategic thinking and the ability to identify opportunities for business growth and long-term client partnerships.
  • Excellent client relationship management and communication skills, with the ability to engage confidently with senior stakeholders.
  • The ability to coach and develop team members while maintaining high standards of client service and delivery.
  • A willingness to travel approximately 5–10% of the time.

What We Offer

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

  • Capital-forming benefits and a pension fund
  • Flexible working hours and mobile work
  • Commuter card subsidy
  • Subsidy for our partner EGYM Wellpass to access 7,500 premium fitness and wellness options
  • New and modern office in Gateway Gardens, Frankfurt
  • Professional development in a modern and globally leading company
  • Insights into the international media landscape
  • A dynamic global team
  • Work independently and self-driven in an innovative environment
  • Value-driven culture and team-oriented working
  • Work from abroad for a determined timeframe

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**

#LI-FR1 #LI-Hybrid

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 
 
 

Skills Required

  • Bachelor's degree or equivalent relevant professional experience
  • Fluency in English and German, including excellent verbal and written communication skills
  • At least 5 years of experience driving strategic customer growth, retention, and account development
  • 2-3 years of experience managing client relationships and leading or developing small teams
  • Strong strategic thinking and ability to identify business growth opportunities and long-term client partnerships
  • Excellent client relationship management and communication skills with senior stakeholders
  • Ability to coach and develop team members while maintaining high standards of client service and delivery
  • Willingness to travel approximately 5-10% of the time
  • Must already be based in the country of employment

Brandwatch Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brandwatch and has not been reviewed or approved by Brandwatch.

  • Flexible Benefits — Work is remote-optimized with hybrid options, flexible core hours, and a home-office stipend that support varied working styles. Feedback suggests this flexibility is a notable strength relative to other elements of the package.
  • Leave & Time Off Breadth — Unlimited PTO plus additional wellness days and paid holidays/volunteer time provide generous time-away policies. Feedback suggests these policies are attractive on paper, with usage shaped by team norms.
  • Wellbeing & Lifestyle Benefits — Medical, dental, vision, FSA, mental-health resources (EAP, Headspace), and learning access/stipends indicate a broad wellbeing offering. Feedback suggests these benefits can help offset cash-pay concerns for some roles.

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The Company
HQ: Brighton
5,000 Employees
Year Founded: 2007

What We Do

Brandwatch is the world’s leading digital consumer intelligence company, allowing users to analyze and utilize conversations from across the web and social media. It is the perfect platform to make sense of your consumers, their needs, wants, and interests. With official access to Twitter, Reddit, and Tumblr's firehose, plus data coming from 100 million other sites, our historical archive includes over a trillion conversations, with 501 million new ones added every day. Our platform then combines queries and AI to help you parse and analyze the data that's useful to you. From there it can be chopped, sliced, and combined to find insights you can put into action.

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