You will balance exceptional delivery for customers on what matters, engaging teams and colleagues, with the needs of the business. You are an expert and often the first layer of management of people or projects.
Responsibilities- Support day-to-day operation and maintenance of IAM/IGA platforms (e.g., Saviynt, One login, MS Entra)
- Operate and support Privileged Access Management (PAM) systems, including privileged account provisioning, access requests, and basic monitoring, in accordance with security policies.
- Coordinate with application and infrastructure teams to support onboarding of new applications into the IAM and PAM systems.
- Perform access reviews and periodic audits, and assist in preparing evidence for compliance and audit purposes.
- Support IAM/PAM administrators in access provisioning, de-provisioning, and issue resolution
- Worked closely with Human Resources and Business team to support employee onboarding, role changes, and offboarding processes
Requirements
- Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
- Minimum of proven experience of 2 years in designing, implementing, and managing Identity and Access Management solutions, with a focus on SSO and IGA platforms.
- Troubleshoot SSO (Claim, Attribute, NameID)
- Strong understanding of IAM technologies, protocols, and standards (e.g., SAML, OAuth, LDAP, RBAC, Assertion, SP, IdP, Metadata, Binding).
- Familiarity with IAM solutions from leading vendors like Onelogin, Azure AD, MS Entra, Saviynt, Sailpoint, etc.
- Solid knowledge of security frameworks, compliance standards, and best practices.
- Excellent leadership and communication skills, with the ability to work collaboratively across teams.
Operational skills relevant for this job
- Access Control Management: Proficient in designing and administering access control policies, user provisioning/deprovisioning, and managing user roles and permissions.
- Incident Response and Troubleshooting: Ability to handle IAM-related incidents
- Identity Lifecycle Management: Knowledge of managing user identities throughout their lifecycle, including onboarding, offboarding, and managing access changes in accordance with organizational policies.
- Vendor Management: Skill in coordinating with IAM solution providers, evaluating vendor offerings, and managing vendor relationships to ensure optimal IAM services and support.
Benefits
Health Insurance – We care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
Provident Fund – We care about your long-term plan! We offer 3% provident fund.
Year-end bonus – We include variable and performance bonus for our employees.
Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!
No overtime – We work 5 days a week with. We set our own goals and deadlines.
Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.
Best Culture- Clear focus.
- Diverse Workplace (Our members are from around the world!)
- Non-hierarchical and agile environment
- Growth opportunity and career path
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Security, or related field.
- Minimum of 2 years proven experience designing, implementing, and managing Identity and Access Management solutions, focusing on SSO and IGA platforms.
- Ability to troubleshoot SSO (Claims, Attributes, NameID).
- Strong understanding of IAM technologies, protocols, and standards (SAML, OAuth, LDAP, RBAC, Assertion, SP, IdP, Metadata, Binding).
- Familiarity with IAM solutions and vendors (OneLogin, Azure AD, MS Entra, Saviynt, SailPoint).
- Experience operating and supporting Privileged Access Management (PAM) systems, including privileged account provisioning and access requests.
- Knowledge of security frameworks, compliance standards, and best practices.
- Excellent leadership and communication skills and ability to work collaboratively across teams.
- Proficient in access control management, user provisioning/deprovisioning, and role/permission administration.
- Experience with incident response and troubleshooting for IAM-related incidents.
- Knowledge of identity lifecycle management: onboarding, role changes, offboarding.
- Vendor management experience coordinating with IAM solution providers.
What We Do
Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.
