Section Manager Astoria Operations Technical Services

Posted 6 Days Ago
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2 Locations
In-Office
Senior level
Energy
The Role
Leads Technical Services operations for utility testing instrumentation, electronic equipment, safety materials, and substation automation systems. Manages management and union workforces, scheduling, budgets, vendor relationships, regulatory compliance, employee development, emergency response, and field activities. Drives safety, reliability, customer satisfaction, operational excellence, process improvement, and sustainability initiatives while overseeing equipment testing, calibration, repairs, and technology platform maintenance.
Summary Generated by Built In

Astoria Operations is seeking to hire a section manager for the Technical Services team. This role is pivotal in ensuring the safe, compliant, and cost-effective operation and maintenance of testing instrumentation, electronic equipment, safety materials, analog and digital meters, etc., while leading both management and union teams. In addition, the manager will collaborate with various groups to support and advance the companys clean energy commitments and sustainability goals.

Were looking for an energetic and motivated leader who brings exceptional communication, presentation, and team-building skills to the table. The ideal candidate will demonstrate strong initiative and a deep commitment to safety, customer satisfaction, budget management, and operational excellence. This manager will also serve as a champion in fostering a safe, secure, productive, ethical, engaging, and respectful workplace for everyone.

ResponsibilitiesCore Responsibilities
  • Actively drives to build a culture of safety, civility, integrity, ethics, and pride while engendering a positive and respectful work environment that embraces and acts upon inclusion and compliance.
  • Governs and supports the effective scheduling and coordination of instrumentation testing, repairs and calibrations for various electronic equipment, hi-pot test sets, safety materials, analog and digital meters, transducers, maintenance of NIST certifications, etc.
  • Oversees employees responsible for effectively scheduling, coordinating and directing the workforce to support the upgrade and maintenance of Unit Substation Automation (USA) systems, performing sound level surveys, ground grid testing, and cad-weld testing at various company facilities.
  • Direct a management and union workforce in prioritizing daily work assignments and resource requirements to meet customer needs, budgets, and timeline constraints.
  • Develops and manages budgets. Identifies and implements cost effective and customer-centric work processes.
  • Collaborates effectively to understand and address customer needs along with collecting and analyzing data to determine root causes and business process improvement to enhance safety, reliability, and productivity. Able to then develop effective and actionable plans to address while efficiently managing cost.
  • Ensures collaboration with internal and external stakeholders to maintain and upgrade various technology platforms and work management systems the lab is responsible for.
  • Facilitates employee development. Fosters a positive and productive atmosphere through the proper and effective administration of the Company's personnel policies, performance appraisal, corrective discipline, and security protocols.
  • Implements, communicates, and enforces regulatory compliance (i.e., OSHA, ISO, cyber, DEC Inspections, NYS, PHMSA).
  • Performs other related tasks and assignments as required.
QualificationsRequired Education/Experience
  • Bachelor's Degree and 8 years relevant work experience or
  • Master's Degree and 6 years relevant work experience
Preferred Education/Experience
  • Bachelor's Degree Engineering, Science, Architecture, Facilities and 8 years relevant work experience
  • Master's Degree Engineering, Science, Architecture, Facilities and 6 years relevant work experience
Relevant Work Experience
  • Proven ability to handle multiple projects, stay within budget and meet deadlines, required.
  • Process driven and familiar with work management/ asset management systems, required.
  • Union, management and vendor supervisory experience, required.
  • Partnering with others to solve problems, required.
  • Energetic and motivated leader who is an effective communicator and team builder, required.
  • Knowledgeable of local 1-2 collective bargaining agreement and experience implementing provisions, required.
  • Experience in successfully partnering with customers to set expectations, comply with regulations, specifications and procedures, meet safety requirements, and implement company policies, preferred.
Skills and Abilities
  • Ability to analyze and interpret financial data and
  • Ability to work within tight timeframes and meet strict deadlines and
  • Builds and manages effective teams and
  • Excellent collaboration and team building skills and
  • Demonstrates a high commitment to quality and
  • Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. and
  • Well organized, detail oriented and flexible to handle multiple assignments
Licenses and Certifications
  • Driver's License Required
Additional Physical Demands
  • The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • Must be able and willing to travel within the Company services territory, as needed.
  • Must be able to visit field sites often in all types of weather conditions to oversee and address field conditions for safety,
  • compliance and productivity.
  • The position may require local and out-of-town travel and representation of the Company with various internal and
  • external stakeholders.
About Us

Mission Statement:


Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.


Benefits:


We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:


  • Rich medical & pharmacy benefits, including vision benefits
  • Dental benefits
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) with robust matching
  • Employer paid Pension Plan
  • Employee Stock Purchase Plan with a generous matching contribution
  • State of the art Employee Assistance Program
  • Paid Parental Leave
  • Generous paid time off plus paid holidays
  • Family support: emergency backup child, & elder care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Commuter Benefits
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Life and Long-Term Disability Benefits


*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Team

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]


Skills Required

  • Bachelor's degree and 8 years of relevant work experience, or master's degree and 6 years of relevant work experience.
  • Bachelor's or master's degree in engineering, science, architecture, or facilities, with the applicable relevant work experience.
  • Proven ability to manage multiple projects, remain within budget, and meet deadlines.
  • Experience with process-driven work and work management or asset management systems.
  • Union, management, and vendor supervisory experience.
  • Ability to partner with others to solve problems.
  • Strong leadership, communication, team-building, and motivation skills.
  • Knowledge of Local 1-2 collective bargaining agreement and experience implementing its provisions.
  • Experience partnering with customers to set expectations, comply with regulations and specifications, meet safety requirements, and implement company policies.
  • Ability to analyze and interpret financial data.
  • Ability to work within tight timeframes and meet strict deadlines.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Valid driver's license.
  • Ability and willingness to travel within the company service territory and visit field sites.
  • Ability to perform assigned emergency response duties during nights, weekends, holidays, and other non-business hours.
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The Company
HQ: New York, NY
7,742 Employees

What We Do

We provide power to more than 10 million people and businesses across NYC and Westchester. Reliability and accessibility are central to what we do and how we provide energy service. Leading the industry to power tomorrow is our other focus- we are committed to aggressively transitioning away from fossil fuels to a net-zero economy by 2050. To help achieve this we collaborate with customers, regulators, policymakers, engineers, and other stakeholders to ensure our clean energy future is informed by principles of affordability, equity, and environmental justice. We’re also heavily investing in new technologies and the infrastructure that can get us there. What are a few things we have achieved so far? • Since 2009, our energy efficiency programs have prevented 11 million metric tons of carbon emissions – the same amount it would take to power 1.4 million homes for a year • We’re currently the second largest producer of solar energy in North America • Recently, we’ve embarked on an 8-year project to make our systems more resilient in the face of extreme weather events

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