In-Seat Hawker – Raymond James Stadium

Posted 2 Days Ago
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Tampa, FL, USA
In-Office
Entry level
Events
The Role
Provides in-seat food and beverage sales and service at Raymond James Stadium. Responsibilities include approaching guests, accurately completing orders, promoting products, replenishing stock, controlling inventory, following alcohol policies, and delivering excellent customer service. Requires availability for stadium events, evenings, weekends, and holidays, plus the ability to stand, walk, and carry up to 50 pounds for extended periods.
Summary Generated by Built In

Legends Global
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. It is the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Global Hospitality
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

Raymond James Stadium
Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers and premier venue for several large stadium events. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

In-Seat Hawker, Local Eats
The Local Eats In-Seat Hawker is responsible for providing legendary service to all guests that visit our venue. The vendor accurately completes guests orders around the venue in a friendly and pleasant manner while following all venue alcohol policies as well as state alcohol laws.

Primary Responsibilities
•Maintains consistency in attitude and behavior.
•Works to make a specific impression on our clients.
•Approaches all tasks with a “can-do” attitude.
•Presents a cheerful, positive manner.
•Shows initiative and takes action with an appropriate level of independence.
•Walking and aggressively selling product throughout the seats areas.
•Offer the highest level of customer service to internal and external guests.
•Maintain a professional attitude and appearance.
•Product knowledge and stock replenishment.
•Responsible for inventory control.
•Able to transfer high energy into sales.
•Able to do math without a cash drawer.
•Able to work under pressure.
•Effective interpersonal and oral communication skills.

Requirements
•Must be available for all Tampa Bay Buccaneers, USF and major stadium events such as concerts and dirt events. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
•Attention to detail, time management, organizational and collaboration skills
•Must have excellent knowledge of beverage preparations, service standards, guest relations and etiquette.
•Previous vendor experience in a high-volume environment
•Must be successfully complete food safety and TEAM (alcohol service) certifications.
•Must be able to work independently with limited supervision and in collaboration with others
•Demonstrates excellent customer service skills
•Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
•Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
•Command of the English language both written and verbal, multilingual an advantage.

Mental & Physical Demands

• Regularly required to stand, walk, lift, carry, reach, squat, push and pull; all up to 50lbs.
• Must be able to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators and guests.
•Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Outdoor venues are indicative of heat and humidity based on weather conditions. The work environment may be within extreme temperatures.
• Ability to learn new tasks, remember processes, maintain focus and complete tasks independently.
•Make timely decisions in the context of a workflow and operation efficiencies.
•Ability to communicate and lead teams to complete tasks in situations where timing is essential. Comfort speaking in front of a group and provide clear direction.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Skills Required

  • Availability for Tampa Bay Buccaneers, USF, concerts, dirt events, and other major stadium events
  • Ability to work evenings, weekends, holidays, and beyond standard hours
  • Attention to detail, time management, organization, and collaboration skills
  • Knowledge of beverage preparation, service standards, guest relations, and etiquette
  • Previous vendor experience in a high-volume environment
  • Successful completion of food safety certification
  • Successful completion of TEAM alcohol service certification
  • Ability to work independently with limited supervision and collaboratively
  • Excellent customer service skills
  • Mobility for reaching, bending, stooping, wiping, pushing, and pulling for extended periods
  • Ability to stand and walk for up to 12 hours while navigating ramps, stairs, elevators, and guests
  • Ability to lift and carry up to 50 pounds
  • Ability to follow safety policies, procedures, and training requirements
  • Command of written and verbal English
  • Multilingual ability
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The Company
HQ: Los Angeles, CA
10,001 Employees
Year Founded: 2019

What We Do

ASM Global is the leader in privately managed public assembly facilities.

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