Seasonal Operations Representative: Orlando, FL

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Orlando, FL, USA
In-Office
Edtech
The Role
Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

World Class Vacations by WorldStrides is a leader in student group travel and experiences. Hundreds of groups have trusted that we will deliver a safe, comprehensive, and educational experience. The Orlando Operations Team of World Class Vacations by WorldStrides, are responsible for the successful implementation of group itineraries as assigned. From the time the group arrives at the Orlando International Airport, to the time the group leaves, our team is in constant communication with the groups and acts as the main point-of-contact for Group Leaders. By providing an organized and easy travel experience, group leaders and students can focus on having fun during their trip. This is a seasonal part-time position with a variety of shifts between February and June 30th. There are no set hours for this position but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time.

Responsibilities:

The Orlando Operations Representative reports to the Destination Operations Coordinator and Manager and is responsible for the facilitation of:

  • Group Resort Check-In and Check-Out
  • Hospitality Room Set-Up
  • Special Events (ex. Pizza Parties, Group Dinners, Special Ticketed Events, etc.)
  • Bus Move Operations
  • Daily Group “Float and Promote”
  • Luggage Pick-Up/Drop-Off
  • Team Communication
  • Other duties as assigned

Qualifications:

  • Must have availability during peak times - February through June.
  • Team player that works well with students, teachers, local vendors, and WorldStrides staff.
  • Ability to navigate a group through the city by foot and metro efficiently.
  • Time management and organizational skills.
  • Integrity and responsibility.
  • Passion for helping others. 
  • Excellent customer service and communication skills.
  • Experience working with student populations preferred.
  • Critical thinking and creative problem-solving skills. 
  • Skilled at multitasking and able to work with minimal supervision.
  • Basic fundamental computer literacy/skills.
  • Access to a reliable personal vehicle for occasional use. 
  • Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Perks at Work:

  • Competitive compensation
  • Mileage reimbursement (when applicable)



WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. 


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The Company
HQ: Charlottesville, VA
1,091 Employees
Year Founded: 1967

What We Do

WorldStrides provides educational travel and experiences to more than 530,000 students a year. Founded in 1967 by a middle school social studies teacher from Chicago, the company has since grown to become a leader in experiential learning for students of all ages throughout their lifetime learning journey. In addition to domestic and international travel and study abroad programs, WorldStrides offerings include performing arts, sports, language immersion, career exploration, and service-learning. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Our global team is 1,500+ strong, united by a passion for what we do. We work with students, parents, and teachers, and behind the scenes too, to deliver experiences that transform lives. Let's get out there - together! Community Guidelines We are happy to address questions you may have, but in order to foster a vibrant and useful online community, we’ve outlined a few guidelines to be followed when posting on the WorldStrides and affiliated brands' social channels . Any comments that are in violation of the guidelines will be removed, and repeat offenders may be blocked. Comments will be removed if they contain: • Profane, inappropriate, threatening or offensive language; • Violations of copyright or intellectual property rights; • Purposefully untrue or misleading statements; • Comments that are meant to derail or hijack constructive conversations; • Personal information of community members or WorldStrides employees; • Posts that link to potentially harmful sites.

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